eBay

proga55 · ‎07-16-2020

Hi friends,

I have an untrustworthy seller:

Seller has kind of a scamming schema, cheating through advertisement.

Showing different stuff on pictures and then sends worst copy of it.

then you can't connect it because it has an answering bot.

Is there a possibility to report a seller which put a bot on the email?

It just keeps you asking to send them photos of a goods.

Thank you for the suggestions.

tdumonde2014 · ‎07-16-2020

Open a case in the Resolution Center, link at the bottom of the page.

"Those who enter the arena unarmed or unprepared are quickly dispatched."

soh.maryl · ‎07-16-2020

Received an item not as described? Open a not as described case in the Resolution Center.

Did not receive your item? Open an item not received case in the Resolution Center.

Go back and read eBay's Money Back Guarantee for buyers, seen in every eBay listing. It explains the way eBay protects you if/when a transaction goes wrong. Learn how to use it correctly in a timely fashion.

japan-treazures · ‎07-16-2020

@proga55

First thing you should do is file an item not as described case for your problem. This will start the refund process:

- The seller will have to issue you a return label with tracking

- You return the item

- When your seller receives the return item, you will be given a refund.

Here is eBay's link to filing an item not as described case:

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=3&pos=2&query=Return%...

I understand your frustration with your seller, however, it is against eBay's community board policy to use any usernames or bad mouth them in your post. A MOD will eventually edit or remove parts of your post.

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