Seller has NOT send 'Return Label Address'

[maplelmon-0]

Hello: 

When I received the PC, it was not working as described.  I immediately e-mailed to the seller explaning the issue.   Since he did not respond to my e-mail, I went to eBay for its help. 

Today is the very last day for the seller to send 'Return Label Address,' however there is no response at all.  Obviously, the seller refuses to pay me 'full-refund,' even though he's aware of the issue. 

Your inputs on this regard would be truly appreciated. 

[mtgraves7984 · Accepted solution]

Today is the very last day for the seller to send 'Return Label Address,' however there is no response at all. 

@maplelmon-0 

You'll have the ability to ask eBay to step in and help... keep an eye on the Case timeline. You might even be refunded without having to return it at all. I'd advise that you read the Money Back Guarantee. Good luck to you.

[santamonicajeweler]

Ask eBay to step in

It's an eBay software, so you'll be asked to wait

eBay will contact the Seller and your troubles are over

Just follow eBay's lead 

Few more days and you're done