Shipping

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How to add Residential and lift gate delivery fees

Is there a way that we can have a prompt for all orders that are placed to be asked if the address is a residential address or will they need a lift gate? Any help is greatly appreciated!

3 and 4 day free shipping gone now...?

for awhile now Ebay put on our listings free 3 or 4 day shipping. My items were always delivered on time but they seem to have taken it off. Having that on there actually drove up my sales and I was able to charge more than others because some people...

Seller has not shipped my item at all even after a week

Hi guys, I ordered my package on August 23. However, it still has not shipped yet and I am concerned. When I check my package, it says "estimated delivery: August 31". However, as of now, it is September 2. I have contacted the seller this morning b...

Mail order pattern sent using media mail?

Can I send a mail order pattern using media mail through ebay? And if so, I can't find the fee list.Please help. It is only about 8 sheets of paper in a manilla envelope.

Resolved! postal services have been suspended

Hello everyone, I am new to selling! Due to the current COVID epidemic situation in my country, I put off handling time for 15 days. An item was sold at an auction three days ago, but due to the emergency curfew in the country, all postal services ha...

Return shipping label looks squished

The height of the label is about half what I would expect, actually notably less. It's a graphic PDF of very low resolution. I'm going to print it out after I correct its aspect ratio in a photo editor. I shouldn't have to F with this. I have two of ...

I need to know address of buyer

I’m a seller and there is a name but no address of buyer for me to send my item to.

Shipping bug -- item shows as shipped when we haven't uploaded tracking?

Hi. Customer sent us a screen shot showing the item indicates has shipped -- and is arriving Tuesday -- without us having entered tracking yet. Is anyone else seeing this?

Is freight going normal these days?

Has the current corona epidemic not hampered the movement of goods?

mail not being scanned

If this topic has been done to death could someone give me a link to other threads? I am having a problem with customers asking why I didn't ship their packages. I leave my mail most of the time on the P.O. loading dock. They don't scan. Sometimes th...

Can’t ship from eBay

For over a year now, I’ve been unable to ship from eBay. I always have to ship from PayPal, which is significantly higher cost. I have tried shipping from ebays app as well as the desktop version. No joy. Always says something went wrong. Try again l...

Resolved! question on international shipping

I am selling an item that weighs over the 4 pound limit for USPS First Class International. I have a buyer in Canada interested in the item. I looked up a price for USPS Priority Mail International and it is steep. Does this included tracking the ent...

eBay selling uninsured UPS labels? Dark pattern

What's up with eBay allowing sellers to buy uninsured UPS labels? I didn't realize I shipped a nearly $700 item (original price $1,800) uninsured until a few minutes after UPS picked it up.I tried to talk to eBay about adding insurance to the label r...

Resolved! Did USPS Parcel rates get hiked???? $40 for 1 pound USPS Parcel Post???

Is eBay experiencing a calculator bug on postage rates?? My seller got charged $8 based on calculation on my item and I am being charged $40?? This makes NO sense, can someone please explain this to me??

International GSP buyer claims item not described for an item that was never promised

We have an international buyer who bought some jewelry from us through eBay's GSP. However, they filed a dispute claiming item not as described because we did not include a certificate of authenticity. In our eBay listing, a certificate was never pro...