mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@febianh88 wrote:Called ebay. If the seller hasnt picked it up tomorrow theyll escalate.
Just wait, one of the guys I tagged earlier will come by and lend a helping had. You will be fine.
@febianh88 wrote:
Update #2. Ebay closed in my favor. Got full refund. I wish i could edit my feed back and warn others. I dont understand how this seller got a high ranked status and lots of positive feedback. Hes a scammer of the worst kind.
I am so glad this worked out for you.
BTW, you can leave a comment on your FB you left for the seller. But you should know that the seller can also leave a comment if they wish to.
Go to your FB page. Drop to the bottom of the page. You will see a link for posting a follow up to FB you left.
@febianh88 wrote:
My negative feedback disappeared immediately after the case closed.
Ive been closely checking his negative feedback last couple of weeks. And every day there are angry buyers saying he is selling fake stuff, different items, doesnt ship items, etc etc... But i guess when a case gets solved any negative feedback gets removed.
Now i understand how these sellers keep their high rating. Ebay should fix this. It makes horrible sellers look trustworthy. Im sure some buyers arent even aware theyre receiving cheap fake knockoffs because they think he is a legit honest seller.
Thanks you for helping. Appreciate it.
It may have been what you said in the FB. I don't remember, did you share that earlier in the thread. What exactly did the FB say that you posted?
@carmaniacforlife wrote:All the issues ive had with have been with buyers and sellers using PO boxes. Thats why i no longer ship to PO boxes. If somebody gets cheeky and thinks i will ignore what i put in the description and still ship to a box, i cancel the sale and relist.
It's not worth it otherwise. There's a reason UPS doesnt deal with po boxes
As was the outcome for the OP of this thread, when the tracking shows the item is available at the PO box, it is considered delivered. So if your tracking shows this, there is no risk for you as a seller to be dinged with an INR.
As for cancelling orders that have a PO box address. You do that at your own risk as there is no Ebay rule to justify this as a seller. So you will get defect on your selling account if you file the cancellations accurately. To avoid the ding, you would have to select a reason that is not correct for why you are cancelling the purchase. Your choice of course.
@febianh88 wrote:I said "Received a defect item, not as described".
Ive been seeing negative FB appearing and disappearing from his page every day.
This is an example of what someone posted today, "LIAR!! shipped a piece of **bleep** instead of what I paid for!!!!! **bleep** ALL DAY!!!!"
Im sure this one, like all the others will be gone tomorrow or in a couple of days as well. Seller keeps his 99.9% positive FB. If negs wouldnt be removed it wouldnt be that high.
And if the seller reports that FB, it too will be removed. There are RULES for both buyers and sellers. Just because a buyer leaves FB does not mean it is OK. Buyers have rules just as sellers do.
I am only addressing the FB you quoted above. I can't offer anything on any other FB without knowing exactly what it said.
@ar-772386 wrote:
@febianh88 wrote:
My negative feedback disappeared immediately after the case closed.If your seller was permitted to withhold 50% from the refund, after which the buyer can step into eBay for the remaing 50%, does your seller offer free returns? Offering free returns gives you greater control over your business, and eBay will protect you from negative buyer feedback and events outside your control.
It should also be noted that there are specific guidelines for withholding up to 50% of the refund for sellers that offer Free Returns. And you are correct sellers are protected when decreasing the refund as long as it MEETS the guidelines set forth by Ebay. Sellers Can NOT just deduct because they feel like it.
