Seller agreed to send me a return label. Do I still need to file a SNAD?

[relztrah]

I received the wrong item and sent the seller a message to that effect. The seller replied quickly with an apology and agreed to send a return label so that I can return the item for a full refund. Do I still need to file a SNAD even though the seller is sending me a return label?

[missjen831]

It’s up to you. All you need is proof of delivery in order to get eBay and PayPal involved if the seller doesn’t refund. To make it easier, it’s probably a good idea to go ahead and open a return request right now. The seller can accept the return and have eBay issue a label at the same time. Assuming it’s a domestic transaction.

[tenbigdogs · Accepted solution]

Hi @relztrah, If the seller is taking care of you, why would you want to file a claim and complicate things?  If you don't get the pre-paid label, that's one thing.  But if you get the label and upon the tracked return, your refund, why?  Good luck!

[garmentvarmint2004]

RELZ

Well you could   wait for a little bit.  UNLESS THIS IS  A CHINESE  SELLER.  Because  

they   cannot create  pre-paid labels!

[missjen831]

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@garmentvarmint2004 wrote:

RELZ

Well you could   wait for a little bit.  UNLESS THIS IS  A CHINESE  SELLER.  Because  

they   cannot create  pre-paid labels!

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Sure they can. Anyone can. 

[7606dennis]

If you filed a return request because the item was not the one you ordered I believe you have already opened a SNAD.

[relztrah]

I didn't actually file a return request, just contacted the seller to let him know that he shipped the wrong item. But he replied that I should submit a return request. So I did that and now I'll just wait for a label. Fortunately this is a US seller so it shouldn't be a problem.