Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

remboursement non effectué

Bonjour Dites-moi où dois-je m adresser afin que ce problème de remboursement qui persiste dans le négatif et qui n aboutit à rien vas-t-il enfin se réglé pour que je sois remboursé le vendeur n as pas voulu me rembourser il ne m offrait qu un petit ...

I KNEW THIS WOULD HAPPEN WITH FREE RETURNS FORCED ON US AND TAKING AWAY TOP RATED DISCOUNTS

I posted this months ago, that they would force us ebay sellers to do free returns! this is wrong. No other marketplace does this, and ebay is trying to claim that all marketplaces do this. Also do NOT LET THEM TELL YOU AT EBAY, That it will increase...

Help with MIA seller!

US seller did not have international shipping set up. I enquire with said seller the shipping charges on an item to the UK. He replies $20-30. Eventually I send a best offer, he counters and I accept. I request an invoice to be sent with shipping cha...

Resolved! Buyer wants a refund before item has even been sent despite no return policy.

I recently sold an item and the next day the buyer has requested the item to not be shipped and that they would like a refund. They claim to have changed their mind. When I created the listing, I selected that there can be no returns. I would underst...

ALL snad cases now automatically found for the buyer, admitted by reps and leadership

A while back, a case was opened which was very obviously a buyer remorse case. I do not accept returns because I sell computer software which I describe diligently and I repeatedly say it is the buyer's responsibility to research compatibility, etc. ...

Received item in damaged condition

I received a Next Book 8 with the screen cracked and would not power on. I alerted the seller of my problem and concerns. As to date I have not heard from seller.

eBay making 10% off Sellers Shipping Charges

It is fundamentally WRONG for eBay to make $ / charge sellers a 10% fee for their shipping charges. eBay is the ONLY one making $ on shipping charges! My question to the forum is how do Sellers come together as a large group to get this changed? MOST...

Weird Situation for Return Car Part

So I bought: https://www.ebay.com/itm/Fits-06-13-BMW-E90-E92-3-Series-2Dr-4Dr-Front-Bumper-Lip-Spoiler-Urethane-PU/391622615705?epid=876461311&hash=item5b2e86e299%3Ag%3A8UwAAOSw2GJak7sp%3Asc%3AUPSGround%2190630%21US%21-1&_sacat=0&_nkw=Fits+06-13+BMW+...

buyer making false claims about counterfeit product

Hello,We recently had an issue with a buyer making false claims about us selling counterfeit product, and are hoping someone higher up at ebay actually reads these messages. We are a small family brick and mortar business selling, installing, and ser...

Great Deal Or Scam?

Yesterday when I searched on eBay, I accidentally found this extremely cheap iPhone X. (https://www.ebay.com/itm/323366295700) Without much consideration, I purchased it and paid with my credit card through PayPal. The buyer did ship fast, providing ...

Mail system sucks

I have informend daily digest that comes in my email from the usps. It shows he picture of the envelope who its comming from . So i have some stuff i have ordered and yes paid for all were shipped two weeks ago but yet nothing there no tracking just ...

seller says they will send it but doesn't

So I have been in communication with the seller about sending my item. They said they would send it yesterday and they still haven't, its been 7 days. They said on their auction they stated that it will be sent out 5 days. Well there is no such claim...

Resolved! No longer a registered user

I was trying to contact a seller but the account says it was No longer a registered user. What can I do about the item I bought?

Resolved! Losing Power Seller level for combining shipping?

I am a small but long time seller on ebay--just a hobby, really, to get rid of my stuff. But I lose my Power Seller status when I combine auction wins into one package to save the Buyer shipping costs because my critera precentages on tracking valida...

Resolved! Unsupported Return Policy???

Unwilling i changed all my return policies to 30 days but when i list items, i still get notified about that i list with an UNSUPPORTED RETURN POLICY. Is there anyway to stop these **bleep** notificiations ? Its bad enough to have to offer this stupi...