02-25-2021 11:41 AM
This morning I had a very frustrating experience while trying to ship my items. I went through the normal routine adding weight and dimensions. When I got to the point where I was going to select "Purchase Shipping Label" it did not turn from gray to blue. I was not able to purchase from USPS. When I would select Fedex of UPS it would turn blue and I could have purchase shipping labels for both. I do not know if I will have this issue tomorrow. I ended up going to Paypal and creating shipping labels there. I had no choice. Has anyone experienced this, and if so what was the remedy? Thanks Retired Goodtimes
Solved! Go to Best Answer
02-25-2021 02:06 PM
02-25-2021 02:06 PM
03-01-2021 04:25 AM
Yes, it was temporary. I discovered the reason from other Ebay sellers, not Ebay. The reason it happened was because mail delivery from my location stopped moving. Due to this a buyer complained to Ebay about not receiving their item. In turn, Ebay froze all of my funds until it was resolved. I was not able to buy shipping labels from USPS because of this. The item arrived to the buyer two days later. The problem was that when I contacted Ebay they said it must be a problem with my computer and to delete all the cookies, and they tried to say it could be because I used a Chromebook. Neither of these was the reason. Now how can Ebay not know why it was doing that when they set it up to do that in that situation. Hmmmm