Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

wondering about refunds

I sell a lot of inexpensive items that are not profitable if I add tracking. I simply put them in an envelope and mail them for $.55. I'm 70 and in my whole life I doubt I've had a handful of letters get lost in the mail but now I'm selling, I've had...

Ebay Standard Envelope

I'll have to give EBAY credit on this new shipping option. It has made a world of difference on selling low dollar trading cards. I use a standard envelope, top loader, penny sleeve & secure the card so it doesn't come out. I will not ship a card, vi...

Global Shipping Program

I was in middle of a claim filed against me for a return. I had no problem with the return till i tried to get a return label i thought would be provided through Ebay and sale. No such thing. In the claim an option was Unable to buy label. i click on...

Listed as "free shipping" now seller added freight to invoice.

I bid on an item and won. Great, kinda. This item had "Free shipping" in the main ad, and "Free shipping" in the details portion. When they sent the invoice for the item, they tacked on freight that was more that I was paying for the item. I've tried...

Seller closed my return and the Item is not as described and had a scratch on the lens!

I do not know what to do as the return was closed by the buyer. The item is not as described and literally has a scratch on the lens!! What do I do where do I go to contact someone??

Money on hold in managed payments

Buyer claims they didnt receive item but tracking says delivered and ebay is holding my funds. what do i do?

Shipping Return Nightmare

Ebay Full Refund, No Return , No seller protection PolicyClaim was filed for a return From a shipment through the global shipping programI had no problem with the return, even though it was a false claim, until i tried to purchase a return shipping l...

False nondelivery claims

Is this a routine thing? I am a small seller but in the last 2 months I have had 2 nondelivery claims. I have tracking on delivery and both claims were dropped or denied by ebay after confirming delivery via USPS tracking. That is all well and good. ...

Let's eBay, a platform take the well being of the Earth serious than everyone else !

It's all about how eBay should do shipping ! I believe now is the time to think about get the proper shipping mechanism throughout the community which reduces the carbon footprint and plastics when shipping. I hope we should upgrade eBay as the best ...

I got the wrong product

Hi, I made an order for an item. Iphone xs and it was sent with usps priority mail with its label but it arrived in a fedex package so when I uncovered the package I had clothes. What can I do in that case?

Does anyone have a phone number to reach a live eBay customer representative

Does anyone know a direct phone number to reach a live eBay customer representative....... I am having a ongoing problem with a seller and need to speak with a live person to inform them as to what has transpired.

Possiblity of more shipping probs

Dejoy Dejoy, it appears that more shipping prods are on the harison See link below: https://elmoudjaweb.com/how-louis-dejoy-plans-to-sabotage-the-postal-service-once-more-jaweb/

eBay bulk printing capability

I used to print 100 labels on ebay bulk printing system but from few weeks ago, It started print only about 20 labels only. Do you guys know why this happens?

Shipping to Texas/delays...

Shipped something to Texas several days ago. I haven't seen an update on it for 3 days now. It was supposed to be delivered yesterday so it's late. On the flip side, I ordered something from AZ several days ago. It was also supposed to be here yester...

Bulk Label Printing Capped at 20 labels

Anyone else having issue with bulk label printing? A few weeks ago my bulk label started capping me at 20 items. It used to allow unlimited items to print using the bulk label option.