03-25-2021 04:59 PM
Hi
I received some unscanned packages on my shipping performance even though I provide my buyers the tracking for them and me to check.
Is scanning and tracking both have to be indicated? Why wouldn’t tracking be enough? I could not find the info to get this answered so I really appreciate any info and advise. I’m not a store just a small seller and I take my packages to my local post office with the impression that tracking is enough. I don’t print the labels, long story.
thank you
03-25-2021 05:21 PM
@christyldh wrote:Hi
I received some unscanned packages on my shipping performance even though I provide my buyers the tracking for them and me to check.
Is scanning and tracking both have to be indicated? Why wouldn’t tracking be enough? I could not find the info to get this answered so I really appreciate any info and advise. I’m not a store just a small seller and I take my packages to my local post office with the impression that tracking is enough. I don’t print the labels, long story.
thank you
By getting your package scanned when you drop it off it shows that you as the seller shipped your item within the allotted time frame. Without that scan there is no way to verify that you didn't wait a few days, causing delays on your shipping. Tracking is used to verify actual delivery but the scan proves when you initially shipped your item. Hope that helps answer your questions. Best of luck to you....
03-25-2021 07:36 PM
Thank you! I now understand. Since I’m in a smaller community I will talk to them to see if they can scan my packages as well.
03-25-2021 10:16 PM
@christyldh wrote:Thank you! I now understand. Since I’m in a smaller community I will talk to them to see if they can scan my packages as well.
Excellent, I'm glad you thought to come here and ask your questions. I find this board to be very helpful so please come here whenever you are in doubt. It pays to wait in line to get those initial scans too. Best of luck to you....
05-18-2021 11:49 PM
But wouldn’t the tracking number show the date shipped and the destination. Wouldn’t that prove item was shipped? Otherwise what good is the tracking number?
confused 😩🥴
05-18-2021 11:56 PM
The way I understand it, one can buy the label and get the tracking number assigned but it isn't a guarantee that it will get put into the mail. Scanning the code upon entry to the post office will act as proof that possession of the package changed hands from the seller to the post office. In essence that the package was actually mailed.
05-19-2021 01:22 PM
Plenty of sellers who ship via USPS for some reason take a while to update anything, and it gets ridiculous sometimes, as due to some recent events the trip to the post office to retrieve items is now 4 times as long due to change in location among other issues, hence my mandatory active tracking requirements; I cannot be bothered to make more than one trip a week just for a measly package or two.
There have been instances where 'shipping label created' USPS awaits item' is all I get for TWO WHOLE WEEKS before any activity shows up, if at all.
There has been instances where that's all that is shown, then all of a sudden it's available for pickup. I appreciate the fact that it miraculously made its way here, but it gets rather frustrating when it is a high priority, need-it-ASAP item.
And then, there's the OrangeConnex packet/parcel predicament, for items courtesy of Uncle Long Hung Wang from the Big Rock Candy Mountain, Shenzhen China... The current NotGuinness Book of Personal Records is standing at 5 months from since order was made to item received, at which point the opportunity to leave feedback or even file for refunds is long since gone; with majority of the delays thanks to good old parcel black hole Richmond CA 94804. Either it gets delivered eventually, or another ledgend is born. So goes the saying:
'Ledgend has it that the parcel is still stuck in RICHMOND, CA 94804 to this day.'
Yes, we know we get what we pay for, but what we would like to see is some way of knowing the parcel is still there, still existent, still tracked and is actually moving, even if slowly, but ever so surely.
It's already the year 2021; surely it isn't that difficult to electronically tie and relate all the parcels stuffed in the container bound for the territories to the container itself as it is being filled, so when it is shipped, it can all be tracked at once. Just a suggestion, mind.