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Scamming sellers

Anonymous
Not applicable

Since when is it ok with ebay for sellers to cancel paid  sales because the sale wasn't  the price the seller got after final bidding wasn't what they wanted?    Bidders do their bidding in good faith that the seller is not a scammer and will honor honest wins  and ship accordingly?   Seller claimed they were losing on packing materials and the sale.. and canceled.  And then relisted and sent me an email and said I could buy it at their outrageous shipping cost after they had added a ridiculous amount for their handling time and materials.    I declined and got a rude email from the shipper ,  and so I left negative feedback.      Also the shipper said it was a big box and couldn't go parcel post ,    I would have paid the 5 dollars or so to make up for the shipping discrepancy,   ( I looked it up)    but the seller had cancelled before I could even answer their first email saying that that they had to make up for the cost of handling time...    It's a long and maddening story...  but ebay removed the negative feedback and at no time did I violate any policies......     I just bid and won....... AND PAID..       The seller violated many policies by giving me a long personal sob story and making other nasty remarks in the messages ....         I am a reasonable buyer and I'm getting sick of some of the scamming sellers.   Of course the seller blamed everything on ebay........ but they aren't the ones that listed the items at a dollar  and was trying to bait someone into paying  35.00 for  what should 15.00 shipping charge after they paid and the seller cancelled the sale. 

 

Message 1 of 19
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Scamming sellers


@Anonymous wrote:

Since when is it ok with ebay for sellers to cancel paid  sales because the sale wasn't  the price the seller got after final bidding wasn't what they wanted?    


It is not ok and if they just canceled the listing because they changed their mind they will get  Defect on their Account.  About 4 Defects or less and their commission rates go up by about 5%.

 

You should have received a Cancellation Notice.  What was the reason they gave?

Message 2 of 19
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Scamming sellers

Anonymous
Not applicable

The seller blamed it on an  issue with my address with the cancellation...   which was a lie.     In the messages the seller clearly stated that it was because  of the cost of their packing.    

 

Message 3 of 19
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Scamming sellers

When a seller cancels a listing if they select Buyer requested to cancel or Issue With Address then they do not get a defect.  You had a skilled seller who knew how to work the system.

 

It is unfortunate that these things happen, but they do.  I think part of the reason this happens is because eBay makes it very expensive to put a Reserve on a Auction.  People have a Reserve set in their mind and they will cancel the Order if it is not met.

Message 4 of 19
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Scamming sellers

The seller used a problem with the buyers address as  their reason for cancellation in order to avoid an account defect.  Report the seller to eBay.

Message 5 of 19
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Scamming sellers

Anonymous
Not applicable

It had nothing to do with a reserve,    the bidding started at a dollar, and no one else bid  except me  .     I bid more than a dollar, but the winning bid was a dollar.......... that's not an ebay fault ,  that is the fault of the seller.   And the fact that the negative feedback was removed after being treated like that by the seller is not ok.    I stated facts  and nothing else on the feedback. 

Message 6 of 19
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Scamming sellers

Sorry you picked a scrub seller. I think you can report the seller, citing the inaccurate cancellation reason. Do it. Good luck.

Message 7 of 19
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Scamming sellers

I'm sorry I did not explain that very well.

 

If a item is listed with a starting bid of $1.00 and only gets one bid, it would sell for $1.00

But if they seller actually wanted $10.00 they may change their mind and not make the sell if it only received a $1.00 bid.  They can get a Defect for this.

 

If a item is listed with a starting bid of $1.00 and has a Reserve of $10.00 the item is not going to sell unless bids reach $10.00.  If the item did not sell because bids did not reach Reserve the seller would not receive a defect for this.

 

Because of the Extremely High Price eBay charges to list a Auction with a Reserve, people will list without a reserve.  In their mind they are not going to sell the item unless the Bids get to $10.  So like in your case if the Auction did not reach the price they wanted (in their mind) they will just cancel the order.

 

 

Message 8 of 19
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Scamming sellers

Anonymous
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I don't want the items any longer , but I am concerned that a seller like that isn't getting the negative feedback they deserve to warn other sellers.....    and no other consequences it sounds like since they lied about my address... 

Message 9 of 19
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Scamming sellers

Anonymous
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Thank you,   I reported them  after searching for a way to do it. Ebay doesn't make it easy to find. 

Message 10 of 19
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Scamming sellers

Hi there. I'm sorry your order was canceled. I definitely understand your disappointment and frustration, as I've had more orders canceled on me than I care to count and it never gets any less frustrating (just today, I had a third-party Amazon order of mine--for something I'd been searching for for over a year--get canceled).

 

That said, in this type of situation, I think it's important to be a bit more charitable in your judgment and have reasonable expectations of the seller--especially since many, if not most, sellers on eBay are not professional retailers/sellers by any means and are just normal people looking to make a quick buck by selling their old things. Correct me if I'm wrong, but from your post, it sounds like what happened is that the item sold at auction for a $1 plus shipping, but the shipping rate that was advertised in the listing (and subsequently paid for by you) was much lower than the actual rate and would not fully cover the cost of shipping. Upon realizing this, the seller reached out to tell you about the issue--I think you said the real, adjusted shipping rate would be about $15--and then re-listed the item as a fixed-price listing with a shipping cost of $30, which was much more than the calculated $15. If I understand you correctly, you are upset because the seller won't go through with the sale at the original price with the too-low shipping rate or even at the price with the adjusted shipping rate, and because the seller is not willing to sell at either of those lower price points (which you feel entitled to because you won the auction at one of those prices), you went so far as to accuse the seller of being a scammer. Just want to make sure I'm understanding you correctly.

 

Okay, so I don't know if you also sell on eBay or only buy, but I want to point out a few things that you might be unaware of if you're a buyer only and that I think are important to consider. As you probably already know, eBay charges a pretty steep premium for selling on their website. These seller's fees are made up of two parts: a nonrefundable, flat $0.30 fee per order, and a fee based on a percentage of total sale (including shipping and taxes--the latter of which is exceptionally ridiculous if you ask me), which ranges from about 12.5% to 15% depending on the category of the item. So, basically, to put that in context, when you were insisting that the seller go through with the sale at $1 plus $15 shipping, what you were really doing, in essence, is asking the seller to pay for the privilege of sending you their stuff. But really though. At that $16 price point, they'd be paying eBay about $2, in addition to the time and money it'd cost them to buy all the packing materials, pack the item up, and drive it to the post office. And oh yeah, I almost forgot: forfeit their stuff on top of that.

 

So yeah, I don't really blame the seller for wanting to cancel your order and re-list the item at a price where, at the every least, they're not losing money, and I think most people (including yourself) would do the same in their shoes. And, frankly, I think it's a bit unreasonable, and entitled even, for you to expect that of them, especially when we're talking about casual sellers and not professional sellers/retailers. That doesn't mean you have to, or even should, buy it at the new price; I just think you should cut the seller some slack and move on instead of whining about not getting the item for so cheaply that it costs the seller. I'd also like to point out that eBay defaults an auction's starting bid at $0.99 more often than not, so it's definitely not outside the realm of possibility that the seller just overlooked setting a custom starting bid, or thought they had but didn't. Should the seller have been more careful when they listed the auction to make sure the shipping rate was correct and that the starting bid was a price at which they'd be willing to sell? Most definitely. And does their mistake give you the opening you need to go after them for bad selling practices? Sure. But I think the real question here is not if you can, but whether you should. And I think that's probably a no in this case. Everyone makes mistakes, and since eBay allows buyers to cancel a transaction at pretty much any point up until the item's been shipped without providing the seller with any good explanation, I think it's only fair that we grant sellers those same considerations--especially when they do have a good reason for doing so (e.g., they lose money in the transaction), but also because it's their **bleep** to begin with.

 

Obviously, I haven't read the seller's messages to you or yours to them, so I can't really comment one way or another on whether their conduct in their communication with you justifies a strike against them, but judging from the combative tone of your post and what I perceive as your inability to see the situation from the seller's POV (see: labeling the seller's reasons for canceling as their "sob story"), I'm sure the seller would take issue with your conduct as well. I just think that if all sellers and buyers could just try to be a bit more understanding, then situations like this could easily be avoided.

Message 11 of 19
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Scamming sellers


@Anonymous wrote:

Thank you,   I reported them  after searching for a way to do it. Ebay doesn't make it easy to find. 


The feedback was likely removed because the seller used you as an excuse for cancellation, as said, to avoid fee's.

If you report them for falsely declaring it was an address problem, the seller will receive a defect and your feedback may be reinstated

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Message 12 of 19
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Scamming sellers

its never been OK to do what the seller did

cancellations are out of hand at ebay and its gettig  worse

 

the new breed of seller has no time to relist or file  UPI..all they want to do is cancel

 

the new style  of UPI is very good.often times I will not realize a buuyer has not paid for a week.

when this happens you now get immediate satisfaction with the unpaid item


Germantown proud Germantown strong
up the whiskey hickon
moving right along
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Message 13 of 19
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Scamming sellers

It is a problem such that when sellers do this they can and do run buyers off of eBay.

It does need to be a crack down by eBay on this stuff..

Message 14 of 19
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Scamming sellers

I was asked by a good friend to bid on a graded baseball card for him and with 36 seconds left in the auction I placed the bid. I won the auction for the huge amount of $31,400. I was getting ready to pay when seller canceled my sale. For a reason he chose "Out of stock or damaged" but he definitely just wanted more money. He immediately re-listed for $75,000 OBO.  In the current auction he states "This card was put into a 10 day auction but was cancelled due to suspicious bidding and program use".  He has not sold the card yet and reduced BIN to $47,000. He had the nerve to put in a request for me to change the negative feedback I left him again stating the reason as "program use". Yes, I used a program called EBAY. It allows you to put in the highest amount you are willing to pay and then EBAY bids for you. The seller is greedy and dishonest as the day is long!  It was immediately reported to eBay.

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