Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Charged twice for a shipping label

Hi, fellow eBay seller - I am recently new to selling on eBay and I've been looking at my payouts and noticed that I have been charged twice for two shipping labels. Originally I have purchased them on May 14 and 17 for the two shipping labels. Then ...

User avatar by Rising Star
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  • 10 replies
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Buyer claims the item was not received

A buyer bought one of my items. The product was shipped via USPS, the shipping label being bought from EBay. As per the tracking records the item has been delivered to the buyer. The buyer contacted me approx 10 days after the item was delivered stat...

eBay Standard Envelope.... Not charging me for the labels.

How does eBay fail so incredibly?Not getting charged for the labels. It's glitching half the time so I worry I am being overcharged when it eventually catches up. Normal labels charge in PayPal as expected. Standard envelope labels is crickets. How d...

Item hasnt been received by USPS

I paid for an item around 9 days ago. I am new to eBay and I'm not sure how most of this works and if I should be worried. The tracking for my order has not updated in 7 days and is stuck at the Shipping Label Created, USPS Awaiting Item. I have trie...

Resolved! How to Get the Shipping on sold items to switch from Paypal to my Managed Payment account

Can someone explain the process of the shipping cost on sold auctions being linked to my managed payment checking account instead of it being taken from my paypal account? I thought they weren;t using paypal now. Just a little confused.

Shipping

Hello everyone. I want to list a Dyson vacuum but first I want to be sure of how I'm going to ship it. From what I've read, FedEx Ground Economy would be the cheapest option. The problem that I'm having is when I calculate the shipping rate using Fed...

Bubble SIZE wrap scammers?

I've been reading about sellers that are shorting buyers on the length of the rolls they are buying. I am having a different problem and I wondered if anyone else was. I have always bought the largest bubble size, 1/2", but either the industry defini...

User avatar by Trailblazer
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  • 5 replies
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USPS Scan Form

Is there a way to view the tracking numbers that are on an eBay USPS Scan Form? Sometimes the total packages on the Scan Form is fewer than the number of packages I have to ship. There is no way to match the form to the appropriate packages. Also, is...

Need advice for shipping small thin items

I sell a lot of anime merchandise, namely figures, but lately I've been getting a lot of rubber straps, can badges, shikishi boards, and other various small flat lightweight items. I've purely been using First Class to ship these items, which is alwa...

Shipping to Israel

I have a customer that is trying to purchase two items from our store. We have instant payment required on all listings. Somehow they have managed to pull theses items out of our store and keep them in limbo while waiting for payment. After three day...

Can only PURCHASE shipping label, not Purchase and Print

Hello! Made a sale. Buyer has paid and selected USPS First-Class package, and I'm fine with that. Package choice says Custom size. I put in weight and dimensions, FWIW. But I never get the choice to purchase and print, only to "Purchase shipping labe...

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