05-08-2020 12:29 AM - last edited on 05-08-2020 08:31 AM by kh-ornesh
Hey,
So this has been a harrowing ordeal already and I'm pretty sure the seller is trying to scam me. Bought an iPad for nearly 1200 bucks in total and seller shipped out the package updating with multiple tracking numbers from USPS. Was eventually sent by FedEx.
On receiving the package, it contained a pair of dirty pants, a demolished tablet or some sort, an empty case of apple pencil, a book and a phone case. Contacted the seller, didn't bother replying for 3 days. Contacted eBay, they said not to worry and ship it back and refund will be issued. Sent me a shipping label.
Label was attached to the package and picked up for shipping by USPS and even got a confirmation message saying so. But the tracking hasn't updated on either eBay or USPS portals, shipping label attached. Eventually the seller started replying and told lies that I called him out on multiple times on so I know he is a scammer.
Now I'm worried that he is trying to scam me like mentioned here:
https://community.ebay.com/t5/Shipping-Returns/Return-Service-Shipping-Tracking-Not-Updating/td-p/27...
What can I do to successfully get my return?
PS. How do I know he is a scammer? The product description said iPad pro, apple pencil and case. When I didn't get anything in the package, when he eventually replied he started blaming me that I'm trying to scam him. Asked him for invoice of the iPad that he bought and he sent me a screenshot of an iPad bought from eBay. Saw his feedback and found out that he flipped that iPad the very next day on eBay itself. Asked him for invoice of apple pencil and the case that he supposedly bought off eBay and that's when he suddenly realized that maybe FedEx stole it lol. This along with the multiple tracking IDs that he gave earlier and the problem with the tracking now makes me very suspicious.
Edit: formatting.
Solved! Go to Best Answer
05-21-2020 09:56 AM
@bebe-1153 wrote:
@vinayrajsb wrote:So after a week of keeping the case on hold, ebay has decided to issue a full refund!
Congrats, so glad eBay got it right! Your seller attempted to focus eBay on your asking to mail it to your friend's address, but after putting the case on hold, eBay could see that the item was never reshipped beyond its original delivery, so eBay ruled against your seller, and forced a full refund with apologies to you.
And as a reward for pulling the stunt, your seller is now on the hook for a $120 bill, plus forward and return shipping, and the usual PayPal fees.
And the defect on their account. If they did this to this OP, it is likely this is repeat behavior. So sooner or later the defects will add up to be enough to damage their selling account and put them in the penalty box. Hopefully they will learn this is not proper behavior for a seller long before that happens.