Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer damaged item and returns, yet ebay refunded

I sold a 55" TV on ebay to a buyer in Oregon, I also mentioned on my listing that TV will not come in original boxand I have 14 days return policy, but buyer pays for return shipping. Couple of days after delivery, buyer opened a claim that item wasn...

return not sent back

A buyer purchased an item and when she received decided she didn't like it and requested a return through ebay. no problem, she has 30 days to return the item. She had until yesterday to send it - it has not been sent. So how do I get ebay to remove ...

Seller finally responds day before it’s supposed to arrive.

Funny that I read a few posts on here with a similar outcome. I messaged for weeks and finally get this the DAY before it’s latest and updated delivery date from the seller. Sat on my ass for a month when I could of purchased something else and alrea...

late deliveries

I cannot believe these buyers that keep opening up case for late delivery. These buyers need to open up cases against our horrible postal system. What was terrible is now worse. Of course ebay wont back sellers. They never have. They tie up our money...

Return Error

I had shipped an item to a customer in Delaware purchased for $153.19, which ultimately ended up traveling to a location in China. The buyer stated the item was defective and provided images to go along with it. They had stated since the item travele...

i got scammed i wasted 107$

I wasted $107 on an item and did not even get it! and when I returned it didn't even get a refund so please tell me if there is a way to cancel a return also the buyer I brought from never responded to my messages please help

Incorrect Seller Return Shipping Label

I got a package that was sent through Fed-Ex and I needed to return it but the seller only sent me a First Class Return Label for USPS, well my package is 32”x5”x5 and 3.3 lbs so I got that label and had to pay at the Post Office is the seller prepai...

Resolved! printing shipping labels (only) 2019

I found a thread on how to eliminate the ink-wasting instructions on the second half of the shipping label, but the "print label" page has changed since those answers. Does anyone know how to print just the label?Thanks in advance.

Global Shipping Program is expensive, slow, and a disincentive to bidding

The Global Shipping Program is one of the worst things to happen to eBay, at least from my perspective as a Canadian buyer of US items. First off, there is the built-in slow progress, whereby an item to be sent, say, from Seattle, Washington to Vanco...

Resolved! Confirmation of a local delivery

I had a person that lives locally purchase an item. I went ahead and delivered following payment and showed it as shipped. Is there a way that the buyer can confirm they received the item as there is no tracking number and I believe it will count aga...

Return postage label

I order Jump car starter and Air pressure 27/04/20 and I get the parcel 07/05/20 the parcel was damaged so I contacted the seller by email and he email me back returns postage label 08/05/20 I told him by email with pictures of the item and 08/05/20 ...

USPS Postage cost

FYI For lots of us USPS Postage is less if you buy it through PayPal. I guess ebay sucks needs to give only top performers comparable discounts. Huh? Imagine that? I wonder what kind of abuse Etsy offers? ebay is livin in the past. I have less and le...

l can`t use products,so l want to return a full refund

the product is defect ,many sellers of korean that is selling the product that l bought.they said it is defect,l knew about that ,because my major is electricity ,so l knew that it is not to connect black wire and red wire on the electromagnetic plat...

Seller forwarded package and now wants a refund.

Last month I sold a PS4 Pro shipped it the next morning. Here is pretty much what happened, the package made it to the final facility before delivery and the post office “lost it.” and took about a week past the scheduled for them to find it, then it...

Apply refund and return yhe order items

HI I had received the order. Order number 11-04922-42658 Item number 283813315367But the order item doesn't function at all.Please return and advise the refund status. Thank's