Returns

[leelee0102]

I don't usually shop on Ebay so please forgive the question.  I purchased an item, however, when I received it, it wasn't exactly what I thought and had an odd smell. Anyway, I started a "Return", only to get to the "Paypal" page asking me to log in to pay for the shipping. I don't want to do this, I have already sent it back via the USPS and have a tracking #. I still cannot get past this Paypal page. Can someone please help me. Thank you kindly in advance. 

[rfmtm]

Appears you did not open an "Item Not as Described" dispute as you should have.  You then would get a prepaid label from ebay that the seller would pay for.

If you just open a Return Request, with you paying for the return and wanted to use your own label, you should then clicked on "Print Your Own" label, and not accepted to pay for a return label from ebay.

You need to go back to the Return Request and upload the tracking number from your label.  If you can't, you will have to call ebay

[te_1556]

---

@leelee0102 wrote:

 I started a "Return", only to get to the "Paypal" page asking me to log in to pay for the shipping. I don't want to do this, I have already sent it back via the USPS and have a tracking #. I still cannot get past this Paypal page. Can someone please help me. Thank you kindly in advance. 

---

Instead of clicking Print Return Label @leelee0102 to pay for a label at PayPal:

Just click Mark As Shipped to enter your tracking number.

[prettyinplaid]

---

---

A not as described case and a return request are one in the same.  It is the reason for the return that determines who pays for return shipping @rfmtm 

The OP chose a "buyers remorse" reason. 

[rfmtm]

Just my way of emphasizing a basic Return Request is not a dispute, selecting the NAD makes it a dispute.