Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How do I get seller to honor a warranty

How do I get seller to honor a warranty when they dont answer my email?

Resolved! After buying two separate items and paying for them separately, wants 3rd item shipped with rest

A buyer just bought two separate buy-it-now lots and paid for them separately. At that point I'd plan to ship those separately as stand-alone orders, giving each its own tracking number, though I had not processed them yet. Then the buyer messages me...

Keep getting error messages in Bulk Shipping tool. Can't create scan sheet or bulk pdf labels

I constantly get "We're having trouble printing your labels" "We had problem getting PayPal payment authorization. Please log into PayPal and update the funding source." when trying to purchase bulk labels. There is NOTHING wrong with my paypal or au...

Global Shipping Program Fees?

If using ebay global shipping program and the buyer is charged import a duty tax, does this extra fee increase total seller fees? Shipping costs are already unfairly added to final value fees!

Resolved! PLEASE HELP: I bought a new MacBook but have been scammed

I just bought a new MacBook off eBay yesterday and as soon as I paid for the item the seller relisted the exact same item I bought. I tried to cancel the order 8 minutes after I paid. The seller instantly marked the item as shipped. I the cancel was ...

My post office does not scan media mail for up to 48 to 72 hours

When I bring in books (media mail) to my post office to be scanned, for some reason they do not show up in tracking for 2 or 3 days. I cannot afford to have these books flagged by eBay as LATE shipments.

Mesage Says to Make Your Packages Look Better Than Ever Ship like a pro with high-quality

What about using postage stamps on the package??? Adhesive labels that are printed out are not collectiblepostage but stamps are. Sometimes the packages can be very nice for the buyer if theycollect stamps as well as the item they purchased. This is ...

Ebay is pushing sellers away.

The principle of Ebay making more money the further an item ships is ridiculous, ebay could easily adjust fees when shipping is paid for through their system but greed won out. Amazon called, they said thank you very much and that your damages are yo...

I CANT SEE THE PURCHASE

Hello dear,I was paid for cookware set but when I go to check my purchase then write that what i sent you down.Please checkAnd I want to know does the seller is scam or?? Why ??I was buy GOTHAM STEEL COMPLETE KITCHEN IN BOX 20 PIECE CERAMIC COOKWARE ...

Shipped package from Galveston to Houston.. Tracking say its in SAN JUAN PR

Shipped package from Galveston Texas to Houston Texas . About a Hour and half away... .. Tracking say its in SAN JUAN PR? Kinda way off... November 26, 2018, 5:14 pm Departed USPS Regional Facility SAN JUAN PR DISTRIBUTION CENTER Your item departed o...

New Return Policy - forcing seller to use usps

If you offer returns which now have to be for 30 days and the buyers says there is something is wrong with the item "not as described" Ebay automatically sends them a return label for the post office (usps)1. No longer get the option of a partial ref...

What should I do after I made an order with wrong address like"XXX"?

I already ordered while my address was triple X "XXX" and I noticed that after I confirmed, I edited it now. What will happen and What should I do to make the order arrive at the right place?

Resolved! No refund option on eBay

Hi. I bought an item from China back in September. The estimated delivery date was until November 22 (well, it's China, so, the seller just selected two months). Even after two months, the item didn't arrive. I decided to get my money back. But guess...

Ebay Customer Service is Appalling ......

I'm sorry to have to say this but Ebay's customer service is absolutely appalling! A buyer is obviously abusing the return policy in a clear case of buyer's remorse to get me to pay for the original and return shipping. I had offered the buyer to tak...

Condition not as described and seller does not accept returns

Hi, I purchased a set of books through an auction 18 days ago. The seller listed them to be in 'Brand New' condition, and had only provided one photo in the listing. During my pre-order enquiry, the seller clarified that the books are in 'Brand New' ...