11-09-2020 03:43 PM
I bought 5 he Galaxy smartphones which is locked to totalwireless and now I can't use it with my local network carrier. I'm trying to return the items but the return window of the seller has closed. I need help in sending these items back as this is my first time buying online and I am not too keen on how this works. Can anyone out there help my, please?
11-09-2020 03:53 PM - edited 11-09-2020 03:54 PM
More info, please... Were the phones advertised as totalwireless products? And how long ago did you get them?
11-09-2020 04:13 PM
You ca go here and read this: https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...
It shows timelines on returns. If over 30 days have passed since latest delivery date, you are no longer covered by eBay's MBG. You still might be covered by PayPal or your credit card company.
As @mtgraves7984 asked, did the listing description claim the phones were unlocked. If so, you may have a claim on PayPal.