Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

The Nightmare of E-bay's new return policy with no loss to them

E-bay's new return policy for managed payment dealers is a total rip-off and oversteps all return policies on the web. They Accept returns without a dealers permission and take money out off dealers accounts when ever they please without notice or pe...

Shipping Calculator or Estimator?

I am shipping an item currently that was specified as going via FedEx Home Delivery. The "calculator" charged the buyer $13.40. Come time to purchase the shipping label, that "calculator" wants to charge me $15.61, for exactly the same package going ...

Big Loophole in eBay Guarantee

Scenario Buyer buys item from seller who doesn't offer returns. Item is advertised as 9 1/2" in the listing. While item was in transit, buyer emailed me 3 times, asking if item was measured in feet or inches. Where she came up with this, I have no cl...

Resolved! USPS - Inexplicable 'Unable to Deliver' Returns

I've been selling on online since '96 and I've not had the weird non-delivery issues in all those years like I've had in the last 2 months. I had one returned for 'no access to delivery location'...the buyer had no explanation. Another one was return...

Be careful

Friends! Be careful when making deals . He turned out to be dishonest and not a decent person: he bought coins from us, and, without waiting for their delivery, which was delayed due to the COVID-19 pandemic, demanded the money back, we, as honest pe...

Why wont eBay REMOVE sellers that will NOT refund unless you change your feedback?

A number of time I have had Sellers need to do a refund. Sometimes the item is NOTHING like the photos and other reasons.In most cases the Chinese sellers tell me that they will only refund part if I change me Feedback.Then I have to get eBay to step...

Sold a MacBook, Buyer Damaged It, Wants Refund

Hi everyone, On April 12th I sold a MacBook in perfect working order. It was delivered to the buyer on the 15th. I just received a refund request from the buyer. He messaged me and said he was coding on the MacBook today when the screen shut off and ...

Order can’t be cancelled contact seller

Hi-any help on this would be great, I purchased a shirt well over a month ago-seller didn’t ship on time and cancelled as a result. I got a notification weeks ago item couldn’t be cancelled/refunded and to contact seller. I buy a lot and have had ref...

International shipping rate table

Hi all.I'm having an issue with international shipping. I'm based in EU however my items are shipped either from the US or from HK.For items shipped from HK i want to offer international shipping so i set up an international shipping rate table.Now w...

Send a return label

How does this work? I can't seem to figure out how to buy a return label to upload and send to a buyer so that he can return an item.

Printing labels

Why has eBay changed the shipping label page once againJust when we started getting use to the new format from last years change, they go & change it again

Ordered 4/4/2020 and still waiting for solution

I bought the Braided elastic cord on 4/4/2020 and still been waiting for. I sent the email tothe seller Salut -peries in June and he ignored it.Now I went to purchase history and it did not allow me to ask for report item not receiveI bought many bra...

Returns Refunds and Feedback

A new item I sold was damaged by the recipient from improper installation. My return policy states refunds will not be considered for parts that show wear from installation. Although I offer a 30 day return policy, I will not refund the buyer for the...

Shipping to Puerto Rico

Can anybody tell me how to ship an item to Puerto Rico I’ve been trying since yesterday and PayPal keeps saying that they do not ship to this region. Help please !

ayuda Por favor!!!!!!

ise una compra de una NVIDIA SHIELD Android TV Pro 4K HDR Streaming Número de artículo: 402424981964 a un tal kristinr_8 pero despues ebay me mando un mensaje que había problemas con la cuenta del vendedor, y que me iban hacer la devolución del diner...