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Return label

How do I send a buyer a prepaid return label?

Message 1 of 7
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6 REPLIES 6

Re: Return label

Where is the view return details section?

Message 2 of 7
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Re: Return label

Go to the resolution center at the bottom of this page.

Message 3 of 7
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Re: Return label


@relovedtreasures68 wrote:

How do I send a buyer a prepaid return label?


If it is a domestic return, eBay provides that to the buyer.

Message 4 of 7
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Re: Return label

In the message I received it says to  go to the  Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.

Message 5 of 7
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Re: Return label


@relovedtreasures68 wrote:

In the message I received it says to  go to the  Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.


As a seller, you cannot view the return label ... only the buyer can view the return label.

Message 6 of 7
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Re: Return label


@relovedtreasures68 wrote:

In the message I received it says to go to the Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.


Add @relovedtreasures68 your case ID number (10 digits, starting with "5") to the end of this URL:

http://postorder.ebay.com/Return/ReturnsDetail?returnId=

For example, if your case ID number is 5432154321, then your URL is:

http://postorder.ebay.com/Return/ReturnsDetail?returnId=5432154321

The eBay Resolution Center http://resolutioncenter.ebay.com exists to show your return requests or cases. That's why you won't (repeating: you won't) see your return request in the eBay Resolution Center.

Message 7 of 7
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