03-02-2020 04:12 PM
03-02-2020 04:22 PM
Where is the view return details section?
03-02-2020 04:31 PM
Go to the resolution center at the bottom of this page.
03-02-2020 04:31 PM
@relovedtreasures68 wrote:How do I send a buyer a prepaid return label?
If it is a domestic return, eBay provides that to the buyer.
03-02-2020 04:41 PM
In the message I received it says to go to the Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.
03-02-2020 05:02 PM
@relovedtreasures68 wrote:In the message I received it says to go to the Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.
As a seller, you cannot view the return label ... only the buyer can view the return label.
03-02-2020 06:47 PM
@relovedtreasures68 wrote:In the message I received it says to go to the Returns Dashboard and then return request form and then select view return details. But I can't find anything at all.
Add @relovedtreasures68 your case ID number (10 digits, starting with "5") to the end of this URL:
http://postorder.ebay.com/Return/ReturnsDetail?returnId=
For example, if your case ID number is 5432154321, then your URL is:
http://postorder.ebay.com/Return/ReturnsDetail?returnId=5432154321
The eBay Resolution Center http://resolutioncenter.ebay.com exists to show your return requests or cases. That's why you won't (repeating: you won't) see your return request in the eBay Resolution Center.