cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return Label Error

I'm returning a phone that was not in the condition that was described in the listing.  My return was approved, but I can't print the shipping label because of an error, and I can't email the shipping label either because I get another error.  My return deadline is june 25.  What can I do?

Message 1 of 8
latest reply
7 REPLIES 7

Re: Return Label Error

What kind of “error” are you getting?
Message 2 of 8
latest reply

Re: Return Label Error

Do a screenshot or snippet of the label, copy it to paint or word, and print directly from there.

Message 3 of 8
latest reply

Re: Return Label Error

The label isn't even generated
Message 4 of 8
latest reply

Re: Return Label Error

1st sceenshot when I attempt to get the shipping label from my Return Details, 2nd screenshot when I try to get it on my email.

Message 5 of 8
latest reply

Re: Return Label Error

Try a different browser...your browser looks, for lack of a better word, weird. Is that opera?

 

Also, you shouldn't be posting anyone's address on here.

Message 6 of 8
latest reply

Re: Return Label Error

Sorry, you've been misinformed. It's not your browser --

 

Even the large* sellers are exploiting the return label feature:Providing a fake return label tricks the buyer to return on their own dime.

 

Call eBay (you can Google "eBay number" to get the number) --

 

and you will get a free label or a courtesy refund.

 

*seller just like your seller:https://image.ibb.co/kqZJaJ/image.png

Message 7 of 8
latest reply

Re: Return Label Error

What happens you click “email a return label”? If there is no label, call customer service ASAP and tell them the seller didn’t issue a label.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 8 of 8
latest reply