Resolution center

[tanja1006]

Hello,

I asked eBay to step in for an item that has not arrived .

The case is resolved 29.11. , with following answer - "We didn't receive valid tracking information from the seller"

But I haven't received a refund .

http://prntscr.com/q9665z

Do I have to wait more ?

Thank you .

[7606dennis]

I believe that the seller has three business days in which to issue the refund.  Of course, PayPal will credit any refund back to the funding source so if you used a credit card the refund should show as a credit on your card next card statement.  However, the refund should show on your PayPal Activity page when you sign into your account.

[express_commerce]

@tanja1006 

Wait for three business day. Some sellers are busy now and then.

Likely eBay will step in and force the refund after three business day.