Shipping

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Resolved! UPS fake tracking number

I won the bid for a treadmill. Paid for it through PayPal. I received a tracking number for UPS. I first contacted the seller about the location of the item. Listing says Arizona, but the tracking showed it shipping from Ohio. I also asked the seller...

Where can I contact Ebay Global Shipping program for a complaint?

Hi, I have bought two books from a US seller. I live in Germany. Normally, sending a book from the US to Europe takes just 3-4 days, even without priority. I buy (and occasionally sell) on Ebay for over 20 years. So far I never had a seller in the Gl...

Resolved! What is the correct procedure if Buyer Requests a Return, but Never Ships Item back to the Seller?

I am a Seller with a Return Policy of 60-day returns; return shipping paid by the Buyer. This is a recent return situation I am experiencing: • Aug 4 - Buyer purchased item• Aug 8 - Item delivered to Buyer• Aug 15 - Buyer requested to return item ("t...

For Local Pickup Only Sale, How do I mark as DELIVERED, not SHIPPED?

When I make a sale of an item listed for local pickup only, how do I mark the transaction as delivered? ebay offers the option to "Mark as shipped", but none that I have found to "Mark as delivered." With the way ebay seems to like to take oversight ...

Selling DVDs - First Class? Priority? Rigid Envelope? Package?

I have not sold for years, but I find I need to sell a large number of collectibles. However, before I get to that, I have about 35 DVDs I want to sell, just to get my feet wet again... For the DVDs, I bought 10" x 6" poly bubble mailers and thought ...

Does ebay know how bad the new shipping label page sucks?

I have been on ebay 15 years, so I know how they treat sellers like sh*t. But they must know how screwed up the new label page is, don't they? I have gone to a third party shipper that is 1000% better, so ebay is losing revenue from my sales. But how...

Confused about Managed Payments and shipping labels.

So not only will you not be able to partially refund for combined invoices, overcharged shipping, etc... You will have to pay out of pocket for shipping labels?Seems like eBay is finally wanting to pull the plug on small sellers.If you sell items tha...

Sellers Cheating USPS - So Frustrating

I am primarily an eBay Seller but occasionally, I am a Buyer, too. For the second time in two months, I made a purchase with free shipping, the package weighed well over one pound, and the Seller shipped it USPS First Class 0 lb 4 oz. The Sellers onl...

A Missing Item

I ordered a Nintendo Switch bundle through a seller, which has been signed for by Royal Mail. I checked the Royal Mail tracking, which states that the item has been delivered, to another post office. When I check the 'Pitney Bowes Tracking', I am tol...

Used Printer Condition Question

Hello, If I were to purchase a printer on this site which is listed in Used condition, but says something like "Untested", "Selling as-is", or says nothing in the description at all about whether or not it was tested, would I be able to open a not as...

Buyer wants to buy shipping label himself and email it to me to print

I've never been asked this. He is outside the USA, New Zealand has not paid for the item yet, and is now asking me to send bill with a $1 shipping rate. The actual shipping is closer to $200. The item I sold is very expensive, almost $8,000. I do not...

Shipping

When I listed my item I was given shipping options and one of them was media mail so I chose it because it was the cheapest one. I listed this item a while ago. About when I first started selling things so I didn’t know what media mail actually meant...

Need help on a couple shipping questions, thank you

I know about rounding up on shipping, for example a 1 pound 2 ounce package is rounded to a 2 pound weight. But - should I add an extra ounce or two on items that weigh under a pound ? In order to be sure enough postage is paid ?Even if doing so brin...

Retail Ground vs Parcel Select

Some months ago on the Selling board it was suggested that since Dimensional Weight calculation changes were made that it is cheaper (for the buyer) for me to tote parcels to the post office and buy Retail Ground labels there, rather than print an eB...

What a generous seller !

I bought a new item on e bay and it arrived broken into two pieces . I didn't even need to remove it from the package to see it was broken . I took a clear photo and wrote it arrived broken and sent it to the seller with a return request . I received...