Shipping

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FedEx account disabled for "inactivity" ...Not!

Hi,Has anyone had their FedEx account disabled for inactivity, and that was not the case? While I ship through eBay I schedule pickups via my FedEx account. They sent me a notice that they disabled my acct. due to inactivity and deleted my CC informa...

Resolved! Calculated Shipping Incorrect Amount for buyer

Hello,I have been having the same problem with the calculated shipping amounts for first class items for almost 3 months now. The buyer is being undercharged. I have called eBay multiple times with various results including a refund for the differenc...

Is Free Shipping a liability for sellers now because of dimensional USPS pricing?

I notice many sellers offer free returns. I sell books in my book store but everything else in the other store I run. It's a bad idea to offer free returns for books. So I never signed on to that. Recently I shipped a 6lb box from Pennsylvania to Col...

Response time for USPS missing mail search?

Anyone know how long it's apt to take for USPS to complete a missing mail search?

Tracking number won't upload for multiple purchase

Well, this is a first. Customer (0 feedback) bought two small items and paid for each separately. I packed them together and refunded him the difference to reflect a combined shipping discount. Went to add the tracking number from the first listing o...

ebay seller not responding after payment

hello,. im a filipino and im staying here in italy, i ordered an item last july 30, 2019 and the estimated time of deliver is until aug. 9 2019 but now its aug. 6,. the seller has not been shipped andnl not responding after the payment, its impossibl...

how do i get ebay to resolve this issue

buyer sent message after item had been ship. stated ebay had wrong address and wanted refund see message: This item is not being shipped to right address, somehow eBay messed my address up. so I will be needing a refund and you will see when it arriv...

ebay seller not responding after payment

Received only Partial Refund?

Hey there, everyone! I'm trying to return an item. I shipped it yesterday (the day after the return was initiated). Tracking says it hasn't arrived yet. This morning I recieved a very very small refund via Paypal - $2.50. (I paid a total of almost $2...

Bought an expensive item; it arrived damaged and poorly packed - how do i proceed?

I purchased a pottery wheel for $400, plus $150 in shipping. With tax, the total order came to nearly $600. Before buying, I had contacted the seller asking how the wheel ran, and if it had any issues. I was told no, and that it worked in excellent c...

Warning for Sweden!

Extracted from Swedish post services:https://www.postnord.se/en/receiving/collecting-mail/from-another-country/changes-march-1 Changes that come into force on March 1Under Swedish legislation, VAT will now be charged from the first krona when making ...

Do I have to use eBay's prepaid "Priority Mail Return Service?"

I'm trying to return an item that weighs 8 ounces. However, it appears eBay it forcing me to use their prepaid Priority Mail label and charging me $9 to do so when I could ship it myself for $4 first class. It seems they already have the shipping tra...

Can't print a second label for same guy

The issue is: I sent stuff to a client. That was fine. But now I want to just send him another thing, for free, like a little gift or whatever. I can find the old label in shipping labels, but when I click "Print Another Label," it just says OOPS SOM...

Question / Advice on Combined Shipping

I'm starting to sell comic books and want to combine shipping on multiple orders. I'm not sure if I have it listed right. Some I'm listing as single books and some have multiple. I want to set a shipping price for the number of books being ordered as...

Change in Address, but I've already Purchased Shipping?

I sold something - the buyer paid right away - so I purchased and printed a shipping label. Then I checked my email and there's a message from the buyer requesting a different shipping address... I would ask her to change/add the address in PayPal, b...