Resolution center

[neener3634]

Tried 3 times to enter information into Resolution center to get refund and it says Oops something went wrong try agin.  Help.

[orangehound]

The resolution center is eBay's old software ... you might be more successful using their new approach for a refund:

1. Go to my eBay >> Purchase History
2. Find the item you purchased
3. To the right of the item, you will see a blue box and other options below it (drop down menu) which should display the reason you are seeking a refund.
4. Go through the steps.