Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

shipping options

i can use first class mail option in the priority package

Item in Pre-Shipment but Location hit by Hurricane Michael

I am not sure what to do at this point. The auction that I won on Monday was paid on Monday, Columbus Day. The same day, I received an ebay notificaiton that a a pre-shipment tracking number was issued, and that the seller is preparing to ship my ord...

My return address changed all by itself.

I pack orders every night. Tonight i noticed that the return address on my labels has changed back to a old adress that haven't lived at for 8 years. I think this just happened today. Has this happened to anyone else? Any idea why this happened?

New User Site Preferences 'Offer Global Shipping Program' - Set to NO - listings are still linked!

I am very puzzled!Just set up new account - the site preference is set NOT to offer that RIP OFF Global Shipping Program.Yet when I list any item the **bleep** thing seems to be linked to GSP - I just don't get it.I know if you are in the global ship...

Paid forn shipping label, but it doesn't appear

I paid for a shipping label through Ebay for USPS, but the label didn't show up. I was charged for the label but I never printed it. I tried to look for it under my Ebay sell section where it says Shipping Labels but there is no record of my purchase...

30 day return

Someone said I might get more sales if I used 30-day return. I noticed a seller offering a 30-day return but then said that seller pays for return shipping. But then it said in listing to refer to ebay money back guarantee. So seller would offer to p...

FREIGHT SHIPPING FRAUD

FreightCenter.com just stole $490 from us, the freight company damaged the item & the buyer opened a claim so then the shipper lied and reclassified it and said that the pallet was oversized clearly to cover their loss on damaging the order.I always ...

Resolved! It shows that buyer shipped

I’ve bought something on 9/8/18 and he didn’t ship it until 9/21/18, but he said he had a death in the family. It’s now 10/11/18 and it still hasn’t arrived, he didn’t include a tracking number and he won’t respond it my messages. I’ve sent an INR be...

Global delivery option: Authority To Leave

Hi,It is very often when I buy something off eBay I want the seller to ship the item to me with the Authority to Leave option. It is when I am not at home the courier should just leave the parcel at the front door.When I buy stuff I always ask the se...

where can I find my refund coupon?

i use a coupon to buy food, but the seller cancelled it, so the coupon $20 should refund to me ,now i can not find this $20dollars coupon..anyone know where i can find it? thanks

Resolved! Primary shipping address changed without my knowledge

I used to buy a lot for my workplace but have been retired for 2.5 years. Recently bought 2 items, and when looking at the tracking, saw that they were being shipped to my old work address. Went into shipping addresses and work was my primary. I didn...

Refund did not go thru

Customer did not like what he purchased and would like a refund. All nice and easy until you click the "Issue a Refund" button and this pops up: The refund you sent didn't go throughTo try again, log in to PayPal and go to the Transaction Details pag...

Refund for suspended seller

I started a dispute of a scammer seller on eBay. I payed $25CAD for a product that he purposely sent to a wrong address in a different province in Canada. I started the dispute BEFORE he got suspended. I must have a refund. What do I do?

return

I need to return this item since it does not match the description. and the seller has once said i was to return it and now she has declined . i have been waiting to here from her for call tag.

Seller Lying to Buyer and Ebay In Writing...Then Ebay Takes Care of Seller...

Okay, So I buy a lot on ebay, average $100k+ every month. Recently I made a very large purchase, $18k, and paid immediately as I always do. 2 days later the seller cancels my order and issues a refund out of the blue. I immediately messaged him to as...