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Request for combined invoice of Cart items not available with phone app

Does anyone know why the cart function that allows buyers to request combined invoice does not work with the phone app? I have had many buyers say they cannot request combined invoice and they are all using phone app.

I went to my phone app and added 2 things to my cart and it does not give you the option to request Combined invoice

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Request for combined invoice of Cart items not available with phone app


@i4walleyewrote:

Does anyone know why the cart function that allows buyers to request combined invoice does not work with the phone app? I have had many buyers say they cannot request combined invoice and they are all using phone app.

I went to my phone app and added 2 things to my cart and it does not give you the option to request Combined invoice


I have reported the issue more than once to ebay customer support.

CS places the bame for the cart failing to function appropriately onto the sellers.

 

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