Shipping

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The seller ignores the messages and does not report the track number

Agreed with the seller on the shipment with the track number. Departure from UK, shipping service Parcelforce Global Priority.The seller sent the parcel, left a positive feedback. Track number is not specified, does not respond to messages. While he ...

Automatic Returns

Previous to Automatic returns:Buyer contacts us we give them instructions on properly packaging item for return and provide a return label in some cases. Item arrives undamaged and is able to be put back in inventory. Automatic returns:50/50 chance o...

The Global Shipping Program Scam

Here are a few ways in which the Global Shipping Program is a scam. I speak as a buyer in Canada buying frequently from sellers in the USA. - shipping costs are generally higher and much slower. - it is impossible for the buyer or seller to estimate ...

Problem with increase in returns

I understand the returns are part of running a business. I also understand the necessity of checking the item carefully and listing it accurately. I am careful. What I am posting about is a stupidly high increase in returns in just the last week. We ...

USPS fragile sticker

I confess, I msged USPS via FB maybe 10 hrs ago - supposedly they answer w/in an hr (yep, no reply - called, too, hold time was going to be almost 2 hrs!) I figure you all know more anyway! I don't have a business, just getting rid of some stuff. I w...

slow shippers

What's the deal? Has Ebay changed is rules on letting us know when the item is shipped. Lately a lot of the stuff I order is marked as shipped(shipping label created) but doesn't get get shipped for sometimes a week or more. Can it be changed to refl...

refund original shipping

Hello,I have a buyer that send back a order. His reason was Reason for returnOrdered by mistake CommentsI double orderWhich he did not double order from me.The item came back to me today in perfect condition ( which buyer paid shipping ) I have a 30 ...

Has there been a change in USPS rules about dropping off pre-paid packages at a post office?

I normally drop off my prepaid USPS packages at a contract branch. Until recently, they had a large wheeled bin for dropping off pre-paid packagesplaced right outside the counter. No need to wait in line just to drop packages. Today there was no bin ...

Priority mail shipping options

I am shipping a large item (barbecue grill) via priority mail, and saw these two options. I'm assuming I pick the large package one, but otherwise they look exactly identical? Can somebody help me understand what the difference is? If I just pick the...

Hong Kong added to USPS eDelCon list?

Printed my first 2018 USPS parcel label to Hong Kong. Surprised to see Post Expres and LZ prefix to the customs declaration number for delivery confirmation service.Anyone notice new countries added this year?

how to print shiping labels on ubuntu using brother p-touch ql-500

Hi all, Ive never sold on ebay before so Im wanting to make sure I know what Im doing before I sell somthing. So Im running ubuntu 16.04, my label printer is the brother p-touch ql-500 So when my item sells how do I print the label? Any help would be...

shipping charges

I am puzzled? I sell rather large comforter sets mostly and ship them the cheapest method I know which is parcel post and still the shipping can be up to $50 from Fl to Ca. So my question is how do buyers sell the same comforter set I do and ship it ...

I have not received the item and i can not open request for money back

I made an order from the Vanga user in July 2017. The goods did not arrive at the appointed time. I contacted the seller and he said to wait another couple of weeks. After two weeks, the goods did not exist. The seller promised to send anew.Therefore...

Resolved! Buyer wants to return item because it didn't include something that WASN'T listed

I listed a item with pictures showing what the listing included. Everything was sent as what the pictures showed, buyer receives item and days later contacts me that they did not get 'X' item and wants a return because he needs the 'X' item. 'X' item...

Will Ebay Reverse a Refund if Package Is Delivered?

Apparently this buyers item has not been delivered, so I just received this message from him when he opened a 'case': "IM STILL WAITING FOR THE 14 k gOLD BEAD AND THE HISTORY STILL SHOWS NOT DELIVERED. I WANT A REFUND IF YOU CANT DELIVER AUCTION TOO ...