cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reprinting the label with the correct Address?

I sold an item, and I packaged the item/printed the label. The buyer notified me that they selected an old address by accident. How do I reprint the label with the correct mailing address? The new address is in the next town. 

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

Re: Reprinting the label with the correct Address?

You don't.  You cancel the order and tell the buyer to repurchase.

 

If you do send to the "new" address, you have no seller protection. 

 

If you want to take that chance, it's up to you, but even on the lowest priced items, I wouldn't. 

View Best Answer in original post

Message 3 of 4
latest reply
3 REPLIES 3

Re: Reprinting the label with the correct Address?

You would have to Void the original label and purhase a new one.

 

However, by shipping to a different address, you would have no seller protection if the buyer filed a fake "Item not received" claim.

 

If the buyer's address is less than a year old, they can file a forwarding request at their Post Office.

Message 2 of 4
latest reply

Re: Reprinting the label with the correct Address?

You don't.  You cancel the order and tell the buyer to repurchase.

 

If you do send to the "new" address, you have no seller protection. 

 

If you want to take that chance, it's up to you, but even on the lowest priced items, I wouldn't. 

Message 3 of 4
latest reply

Re: Reprinting the label with the correct Address?

the buyer need to use the new address with payment

you can cancel and they can repurchase with correct address

 

I would not ship to anone that cant give a current address

 

this is a buyer problem.dont let them make it a seller problem or your fault


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 4 of 4
latest reply