Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer returning multiple items. How do I pay for postage only ONCE?

I sold multiple coins (separate auctions). Buy purchased 6 separate coins. Wants to return all 6. I sent them all in ONE package; thus, ONE postage cost. In order for me to send him a "return postage", he had to request a return. (If he didn't, I did...

Resolved! shipping fees

Hi Everyone,I just noticed that FedEx is making inaccurate charges on ebay shipping site and charge substantially more on your statements. Is this only happening to me?

bad bubble mailers

My long-time source now provides a degraded bubble-mailer. Too flimsy for my taste. I use them to ship smaller and slender books (heavier books get a box). Of course I use cardboard to stiffen but I still want the mailer to be more sturdy. Tried a ne...

Postmaster General set to announce 10-year plan including longer mail delivery times and cuts to pos

Just seen this on CNN. I know it says first class mail, but if your also cutting post office hours, it will effect all shipments. What a joke! Get rid of this guy! Rates go up and service goes down! Voter suppression and now eBay seller suppression.

Refunds

Why does eBay want me to send a full return of 485, which was the sales price of 465 plus 25 shipping, when I only received around 420 from eBay as a payout????

Return being sent back to buyer

I bought a rather expensive item that was defective. Contact the seller and arranged a return. Its been about 2 week since I sent the item back and fedex has been taking it all over the country back and forth. Now its back at a shipping center one to...

Buyer wants to return part of an order

Buyer purchased two items, and decided one was not up to their standards, so wanted to exchange for a different one. I've sold them all so that is not an option. Is there any way for the buyer to initiate a partial return of the order - one of the tw...

Resolved! Buyer INR Advice Please

Good morningWe have a buyer who purchased an item mid January. The item was (and still is) lost in the USPS system somewhere. The buyer has been very gracious & patient this entire time.We did open a lost item case with USPS in February. USPS closed ...

uploaded and tracking on time numbers are wrong

I have a one day handling time and always get my packages mailed and scanned on time, but my uploaded and tracking percentage is under 97%. It was 100% and seemed to change when I started using fedex. I have to drop it off at a business center, but i...

shipping price for large Priority orders (own box)

I was at the P.O. today. I brought in a large Lego set in my own box (too large for flat rate boxes). Well they measured it and charged me WAY over what it would be just by weight. So now I am confused. How do I list such boxes going forward? Is ther...

Labels charged to checking account

I would love if someone in the E-Bay universe would see this so they could fix the situation. I enrolled in Managed Payments as instructed and thought I had become familiar with how it worked, until today. I received an e-mail from e-Bay telling me t...

Dhl paket delay - No change in tracking status for 16DAYS!

Mo, 08.03.2021, 18:48The instruction data for this shipment have been provided by the sender to DHL electronically Mo, 08.03.2021, 21:01The shipment has been posted by the sender at the Packstation. Tu, 09.03.2021, 14:41The shipment has been taken fr...

Resolved! Buyer Returning Item - Help!

I recently sold an item, and the buyer wants to return the item because he says the box was damaged in shipping. I'm not going to argue with him, and will go ahead and refund the item. (Even though it was stated in the auction that I do not accept re...

Dont even know how to handle a return when Ebay wont even stand up for me.

So I sell hard drives on Ebay. I also sell non working hard drives in lots for parts or repair. I listed 90 laptop hard drives. I listed from ebays condition list. "For Parts or Not Working". In the listing description I said several times " these dr...