eBay

r_r4975 · ‎10-28-2020

It has been more than a month(34 days) since the seller refunded.

How long do i have to wait, there is no reply from ebay customer service. It will be good if ebay has a service where i can contact customer service directly...

Still waiting for help.

Help!!!!!

campanaelia · ‎10-28-2020

The seller is required to issue a refund within 2 days after receiving item back...

To speak to ebay customer service on bottom of page click "Help and contact" >>contact Us>>Shipping and Tracking>>Shipping and delivery for buyers>>Then choose "Chat with automated assistant".. Start chat automated chat and during the chat choose the option to "Contact an agent"

“When the people shall have nothing more to eat, they will eat the rich.” - Jean-Jacques Rousseau

r_r4975 · ‎10-28-2020

The seller already refunded but i still haven't received it after a month.

Chat with automated assistant option is not available anywhere 😞 ...
I really need help! I emailed eBay already. Twice.

campanaelia · ‎10-28-2020

That's weird, I thought everyone has the same options...

Screenshot_2020-10-28 Return an item for a refund.png

“When the people shall have nothing more to eat, they will eat the rich.” - Jean-Jacques Rousseau

myescape · ‎10-28-2020

How did you pay?How do you know you were refunded?

This is a user to user board not eBay employees.
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When people show you who they are, believe them

r_r4975 · ‎10-28-2020

I paid by credit card. Ebay shows that i was refunded to my original method(To my credit card) via pay pal.

But i still havent received the money. I waited a month because thats usually max time.

r_r4975 · ‎10-28-2020

Unfortunately no.

I don't even have let us call you option.

disneyshopper · ‎10-28-2020

Have you checked your credit card billing statement, or logged into that account online to see when the refund was made/credited?

disneyshopper
Volunteer Community Member

comics-scifi-collectibles · ‎10-28-2020

@r_r4975 You can contact CS on social media but if the system says the refund was sent I am not sure what they will do.

Contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

They may take a few days to get back to you

https://twitter.com/askebay
https://www.facebook.com/eBay/

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003