eBay

r_r4975 · ‎10-28-2020

It has been more than a month(34 days) since the seller refunded.

How long do i have to wait, there is no reply from ebay customer service. It will be good if ebay has a service where i can contact customer service directly...

Still waiting for help.

Help!!!!!

campanaelia · ‎10-28-2020

The seller is required to issue a refund within 2 days after receiving item back...

To speak to ebay customer service on bottom of page click "Help and contact" >>contact Us>>Shipping and Tracking>>Shipping and delivery for buyers>>Then choose "Chat with automated assistant".. Start chat automated chat and during the chat choose the option to "Contact an agent"

"Quiet, Piggy" - DJT
"Fear is the tool of a tyrant, wielded to suppress independent thought" - Maurene Comey

r_r4975 · ‎10-28-2020

The seller already refunded but i still haven't received it after a month.

Chat with automated assistant option is not available anywhere 😞 ...
I really need help! I emailed eBay already. Twice.

campanaelia · ‎10-28-2020

That's weird, I thought everyone has the same options...

"Quiet, Piggy" - DJT
"Fear is the tool of a tyrant, wielded to suppress independent thought" - Maurene Comey

myescape · ‎10-28-2020

How did you pay?How do you know you were refunded?

This is a user to user board not eBay employees.
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When people show you who they are, believe them

r_r4975 · ‎10-28-2020

I paid by credit card. Ebay shows that i was refunded to my original method(To my credit card) via pay pal.

But i still havent received the money. I waited a month because thats usually max time.

r_r4975 · ‎10-28-2020

Unfortunately no.

I don't even have let us call you option.

disneyshopper · ‎10-28-2020

Have you checked your credit card billing statement, or logged into that account online to see when the refund was made/credited?

disneyshopper
Volunteer Community Member

comics-scifi-collectibles · ‎10-28-2020

@r_r4975 You can contact CS on social media but if the system says the refund was sent I am not sure what they will do.

Contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

They may take a few days to get back to you

https://twitter.com/askebay
https://www.facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003