@johdevas wrote:
Lately within the span of a week and a half I've had 3 shipments through USPS not arrive on time. Two first class and one priority two of which were never scanned and I opened a case on the priority one it and it was just now delivered, almost a week late. I'm getting people accusing me of not shipping the items when it's not my fault, I shipped on time but the post office dropped the ball.
Now I have someone who opened a case on me, the item shows tracking but it's just in a loophole as it shows shipping to next location on the 13th but the buyer is in the same state as me, he should've had it within 1-2 days now it's a week later. I've opened missing mail cases on the two first class items and I'm just wondering if it's bad luck on my part or is anyone else having these kinds of problems?
Another thing is, why is it that when someone opens a case on you there's no link to the order details? I have to now hunt down the sale. It's pretty irritating.
1. Reference pkgs. not being scanned. Are your items being picked up or are you dropping them off? I suggest reporting this to the post master to try and prevent repeats of this happening in either case. We have been so very lucky for years, printing labels at home and dropping the pkgs. off at the end of the counter our post office has designated for that purpose and walking out the door. No waiting in line which also means not seeing the items scanned but also no receipt. So far, in several years, no problems.
2. It just seems wrong to get informed that someone filed a case against you and then giving you no information. No item number? No nothing?
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Today I will not judge.
