Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Awaiting Shipment - No date to ship by?

Under the awaiting shipment -Actions - a date was always up there that had to be shipped by, now there is only print shipping label. Nowhere on there does it have a time frame when a package has to ship by, I have a few different shipping labels, now...

Return windows closed

What to do if i ask for return shipment that is not as described,and I shipped it without entering tracking number in return windows and now shipment in transit and return windows closed!

No tracking number for a return? Only option given is enter tracking number or buy a return label.

Hi,I am trying to figure out what to do? I received an item yesterday and it did not fit well. The seller offers 30 day return. I did initiate the return before I heard back from them because the system told me I was good since they offered returns. ...

Resolved! shipping supplies

Doesn't Ebay offer free shipping boxes to sellers?

Resolved! USPS

I am struggling to understand why ANY professional seller still uses USPS, but my reason for posting is that on far too many occassions I have been offered 10 different ways to buy something, multiple ways to pay BUT only 1one option for delivery - *...

Inflated shipping rates?

AM SICK OF THESE JOKERS INFLATING SHIPPING PRICES JUST TO MAKE UP FOR THE ITEM COST, THATS WHEN WE ALL SHOULD PASS IT BY AND LOOK FOR SOMEONE WHO DOESNT RIPP YA OFF

Buyer wants to return an item sold as not working/needs repair.

I recently sold a lens and it was listed as for parts/repair, I added clear images of the item and stated I had no way to test it since I didn't have the right kind of camera. I made no claims to the items condition other than what could be seen in t...

Resolved! I hate ebay & paypal so much right now

I am so frustrated right now. I sold a creamer & sugar set. The buyer says the sugar bowl arrived with handle broken off. BUT, they didn't file a damaged report with ebay, they filed a "item not as described" claim with paypal... I check my ebay acco...

Resolved! Accepted a return, buyer didn't send back item - now what?

On 9/18 buyer asked for a refund. I started the refund on that same date and sent a return label for the buyer to send the item back. When I go to 'view details' of the refund the very first sentence on the next page is "We've asked the buyer to ship...

eBay Guaranteed Delivery Has Arrived

Buyer contacted me saying said package was said to have been delivered in or at her mailbox, she did not find it. What is my responsibility now?

Confused about how to put shipping charges on my bill

This seems like a great idea: https://community.ebay.com/t5/Commonly-Asked-Questions/How-do-I-pay-later-when-purchasing-a-shipping-label/ta-p/28512098 But when I purchase a shipping label there isn't a checkmark for Billing agreement. PayPal is set u...

Resolved! USPS Shipping Label Adjustment

Just got my first label adjustment for supposedly insufficient postage. The USPS says I used a LARGE Flat Rate box instead of the MEDIUM Flat Rate box I paid for using ebay shipping. It was to ship 13 magazines, about 1/4" thick each. That's just ove...

Am I overthinking offering free returns?

Wonder if I am overthinking the issue of free returns? Bottom line only one real way to find out if it works for you or if you are gonna have big problems with it. 1. I have top rated seller status2. I offer 30 day returns3. I offer 1 day handling4. ...

Resolved! USPS didn't scan, package possibly stolen, appropriate steps and advice?

A lot of context first but overall this isn't a dire post, just want to seek some advice for how to handle a new situation I've never run into. I've been doing eBay for over a year now, shipping out packages nearly every other day. Of the hundreds I'...

Seller Refuses to Honor 14-Day Return Policy

I purchased an item from a seller with a 14-day return policy. The item arrived but was not described well in the listing. It is serious enough that I don’t want to keep it but not serious enough that I want to open a SNAD against the seller. So I re...