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Receipt half of label not printing

The last two labels I printed (Sunday or Monday, and today) have printed without the usual "receipt" for my records, leaving half the page blank. Is everyone seeing this?

______________________________________________

They didn’t say it was your fault. They said they blame you.
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Re: Receipt half of label not printing

You will need to adjust your shipping settings. Something must have interfered and caused them to reset @pvcliff .

 

 

On the label purchase page first make sure your label options are expanded:

shippingoptions.png

 

When your shipping options are expanded:

printformat.png

 

Check off that box "add receipt and instructions" and click save.

 

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.

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Re: Receipt half of label not printing

I never print labels with receipts. I get a total of all shipping labels in reports

Message 2 of 3
latest reply

Re: Receipt half of label not printing

You will need to adjust your shipping settings. Something must have interfered and caused them to reset @pvcliff .

 

 

On the label purchase page first make sure your label options are expanded:

shippingoptions.png

 

When your shipping options are expanded:

printformat.png

 

Check off that box "add receipt and instructions" and click save.

 

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 3 of 3
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