Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Scammed by Shipsaver - my story

I have been rail roaded and given the run around by ship saver insurance for weeks and weeks now. I have spend thousands and thousands of dollars insuraing hudreds of package. With my first claim ever with them, they refuse to pay it. Going so far as...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 4111 Views
  • 0 replies
  • 34 helpful

USPS Issuing Repeated / Recycled Tracking Numbers

Today (09/28) I purchased a Shipping Label (USPS - Ground Advantage). Prior to placing the item in the mail box, I attempted to confirm the Creation /Status. It indicated that the item had been "Delivered" - 2 days prior and the Tracking History was ...

User avatar by Adventurer
  • 3293 Views
  • 25 replies
  • 11 helpful

USPS tracking showing as delivered before it's even been sent!?!?! Anyone else having this issue?

Today I printed out two different labels for two different items through the normal eBay label creating system, just as I have done for years. I printed them out less than an hour ago and a few minutes later I get a message from one of the buyers who...

Item stolen from gate with "no trespassing" signs.

I recently shipped an item to a seller - Fedex delivered it to the gate at the address - which had a "no trespassing" sign on it. Fedex supplied a picture of the item as delivered at the gate. The seller claims they never received the item. Is this t...

User avatar by Adventurer
  • 214 Views
  • 5 replies
  • 0 helpful

Most shipping options unavaible when creating or editing items

Started today, when creating or editing an item, there are only 3 shipping options available for domestic shipping (but international is fine). I've tried multiple browsers, cleared cache, I use only PC, nothing works. I can't list anything because t...

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User avatar by Adventurer
  • 145 Views
  • 2 replies
  • 0 helpful

Question on using Pirate Ship

Hello all! I want to try using Pirate Ship for shipping and have a question. As we all know when you use Ebay shipping you choose a service and then a shipping cost will appear in the listing according to the buyers location.It seems Pirate Ship will...

No more Greyhound Packages

Greyhound has discontinued their package service. I did not se them every day but I used them often for large packages. Does anyone have an alternative way to send bulky under 100 lb items?

User avatar by Thrill-Seeker
  • 1954 Views
  • 7 replies
  • 0 helpful

Ebay International Shipping NIGHTMARE - A warning to buyers and sellers

TLDR: Lots of time wasted, complete frustration, lack of confidence in Ebay, finger-pointing between Ebay and Ebay International Shipping, poor customer service from Ebay, a lack of ability for Ebay to take ownership and fix problems. If you ship thr...

User avatar by Adventurer
  • 2584 Views
  • 16 replies
  • 8 helpful

Lost package

Hello, I recently sold an item and have not seen any updates on the tracking number. it’s been two weeks and the only update is that the label has been created. I’ve checked my apartment’s mail room and it’s not there and USPS says that they can’t do...

Resolved! Ebay International Shipping

Had a customer contact me about shipping to Cambodia. How do I find a list of countries that the Ebay International Shipping Program covers ?

SHIPPING POLICIES Change by themselves from the rule I set to some stock e-bay Rule TIRED OF IT

I take the time to create eBay shipping rules under business policies I have five dollar flat rate shipping, $10 flat rate shipping,, and $20 flat rate shipping,, that's it I said one of those rules,, list item,, and during the course of the seven da...

Resolved! Does USPS have Ground Advantage boxes now?

I saw on the USPS home page a picture with a business owner and lots of Ground Advantage boxes. I thought, "Great! Perhaps I could use those boxes!" Yet those boxes are nowhere on the USPS site. I tried to contact USPS but there is no way to do so wi...

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