Shipping

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Authenticity Guarantee

I sold a clothing item that is going to the authenticity hub in NJ, however it arrived in Moonachie today and they tried to deliver it to Woodridge NJ and the business was closed? I'm used to shoes just arriving at the hub in Moonachie. Does anyone k...

eBay's Global Shipping Program

I was recently approved for eBay's Global Shipping Program. I reviewed the program and then I reviewed my listed items (as a seller and then as a buyer) to see if international or global shipping was updated and included with my initial shipping busi...

Offer from international buyer but I don't offer International shipping

I have chosen to have US-only listings at this time. So I was puzzled to receive an offer from someone with an international address. I rejected their offer and added a note that I don't ship internationally. They responded that "All sellers ship to ...

Can i move an order track from one account to another

so my original ebay account got locked since i came back to my orginal country and support told me to just create a new acount and i did but i still wanna track my purchaseand also why is my old phone number still locked to my old account even thou t...

Resolved! Ready for buyer to pick up at USPS

This one still shows as "Shipped" rather than "Delivered".Is there a delivered scan initiated when the buyer picks it up or is this the end of the line for shipments to PR or another USPS location here on the mainland? Is "Ready for buyer to pick up ...

I was charged $1200 by UPS for shipping underpayment issue

I NEED SOME ADVICEI sold a karastan rug (12x8.8) and 82lbs and shipped to Kansas from California it cost me $167 the buyer received the package no issue. then I'm hit with a $1200 shipping label for underpayment from UPS . so I call eBay and they lea...

FedEx does not and will not deliver to my address

FedEx will not deliver to my address. So I have to make sure every order goes through UPS or USPS. But some still get sent through FedEx. Amazon will always deliver to my address, but I greatly prefer to use eBay as the quality of sellers is far grea...

After 26 years of selling on eBay, this is a first. Now what?

Due to the nature of what I sell, I frequently have elderly buyers, many of whom are "technically challenged" or are unfamiliar with what proper eBay procedures are. I think this may be one of those buyers. Today, out of the blue, I received a letter...

Crazy shipping story

So far my package has went to California then to New Mexico then Texas and now Montana to get to Virginia. Why so many states and how many more will it go thru to get here? Got to packages will probaly get today from China also one is in Richmond and...

Scotch Shipping Tape Shelf Life

Has anyone else had problems with Scotch brand Heavy Duty Shipping Packaging Tape not sticking? I opened a brand new roll today that does not stick. The website states that this product is "guaranteed to stay sealed". I was told by a Scotch brand emp...

Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

FedEx eBay label delivered without issue then eBay charges me $286 saying FedEx changed the weight

Hi, I recently sold an item. Went to my local FedEx office, they charged me for a box and sent it using the label I purchased through eBay. FedEx weighed it and it was the weight I stated. A week later I get a charge on my bank account for $286. FedE...

Is there a way to disable this invasive new insurance popup when creating a label?

It just started in the last week. Whenever I generate a label from within eBay, if the shipping method doesn't include enough insurance to cover the order, it now throws up a popup asking you if you want to buy insurance, and the devious thing is tha...

new ebay seller, shipping questions

should i invest in a scale, im losing money on shipping. honestly i need a shipping lesson 101 because I went to the post office and got confused. but I think if I measure the box properly and then get the exact weight if i plug it into the ebay calc...

Shipping a Large Item To Puerto Rico. Could I Have Potentially Been Burned?

I currently have a large item listed. The weight isn't so much the issue but the size of the box is. Weight is 21' and the box is 69" x 13" x 8". I had this item listed as UPS Ground for about $78 flat rate shipping. An interested buyer from Puerto R...