eBay

discount.lots · ‎10-22-2021

I heard that USPS was going to start slowing down mail intentionally ( (https://www.cbsnews.com/news/mail-delivery-slower-usps-october-1/>. It's random and it has hit many of my shipments. Is eBay going to start taking this into account when looking at seller ratings? There is a small list of packages sent since the 17th, and an example of what it says from one of the delayed tracking numbers.

thetooltruck · ‎10-22-2021

I am wondering the same thing. A customer bought something using the Global Shipping Program to Australia. I shipped it this morning before I saw the news that they are suspending shipments. My buyer is asking me to 'find a different way' to ship the item I no longer have in my possession. This is going to be a mess that I can tell we (sellers) are going to have to eat.

popblox · ‎10-22-2021

@discount.lots wrote:
I heard that USPS was going to start slowing down mail intentionally ( (https://www.cbsnews.com/news/mail-delivery-slower-usps-october-1/>. It's random and it has hit many of my shipments. Is eBay going to start taking this into account when looking at seller ratings?

In my experience, eBay definitely does not make adjustments for sellers individually affected by USPS delays. I've had 160+ INR's in the past 18 months and the only time they offered additional protections for sellers (as a whole) was for a few months at the peak of COVID-19.

Incidentally, as long as you ship within your stated handling time and get on-time carrier scans, your ratings shouldn't be affected. If you have a "very high" rate of INR's, eBay will extend your estimated delivery dates by 5-10 days.

https://www.ebay.com/help/policies/selling-policies/seller-performance-policy/service-metrics-policy...

orangehound · ‎10-22-2021

@discount.lots wrote:
I heard that USPS was going to start slowing down mail intentionally ( (https://www.cbsnews.com/news/mail-delivery-slower-usps-october-1/>. It's random and it has hit many of my shipments. Is eBay going to start taking this into account when looking at seller ratings? There is a small list of packages sent since the 17th, and an example of what it says from one of the delayed tracking numbers.

The slow-down is only supposed to affect 40% of First Class and 7% Periodicals ... not Priority Mail.

What you are seeing is a local problem near you (e.g., worker shortage, equipment breakdown, accident, etc.).