cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Question regarding shipping

I sold an item on ebay and always ship within 1 business day.  The buyer asked me to wait until Sept. 19th to ship the item (today is the 13th).  I hope this doesn't affect my good rating of shipping on time.  Should I print out the shipping label today and then simply wait to mail the item on the 19th or wait until the 19th to print the label?  Thanks!

Message 1 of 6
latest reply
5 REPLIES 5

Question regarding shipping

printing out the label will not help because the service metrics depend on the SCAN from the PO.  

 

Keep the message from the buyer.  When you get hit with the late shipping call E Bay and have them read the message from the buyer.  At that time they SHOULD remove it.

 

Good luck.

This quest stands on the edge of a blade...stray but a little and you shall fail to the ruin of us all.
"The Lady Galadriel"
Message 2 of 6
latest reply

Question regarding shipping

Click `Item dispatched' within five days of sale and inform the buyer that you have had to do this but will not dispatch until the date they asked

Message 3 of 6
latest reply

Question regarding shipping

Seriously? What if fifty buyers played you for a personal concierge? Hold my item until I return from xyz. Sure, if it is a car or a 5K piece of jewelry, but not for items under a thousand dollars. We are under extreme pressure to sell and then ship within 24hrs. People can put a hold on their mail with their local post office before they go on vacation.
Message 4 of 6
latest reply

Question regarding shipping

Thanks,  that is what I thought but I wanted to be sure.  Actually, later in the day the buyer emailed me and said she had a hold on her USPS mail so I could send the item that way, which is what I intended to do and I did ship it yesterday.

Message 5 of 6
latest reply

Question regarding shipping

I tell people that if they pay I have to ship within 24 hours. I offer to refund the payment and they can pay when they return.

 

Most often they just tell us to ship anyway.

 

CS won't always help much. We've had improper dings that were clearly ebay glitches and we still had to wait for the next month to get our TR status back. Cost us hundreds of dollars in sales.

Message 6 of 6
latest reply