I was going through an older email adress and noticed the subject was an item I had sold and shipped at the beggining of Dec and delevired on the 11th of Dec. The email was dated on Dec. 25th telling me her daughter opened it and it didn't work. There was anotother email dated today asking again.
I am not trying to say the game works or doesn't although I tested it before it shipped, but this isn't my email address I use on eBay or PayPal. And I haven't been contacted through an eBay message or the actual email I use, I looked up the buyer and her name is the same. Her email isn't, and I tried looking on eBay and she has purchased one item and joined eBay maybe a day before purchase.
I am confused how she is sending me emails, that I had no idea I had, to an address and that I don't use on eBay. And it is the only way she has tried to contact me, my packing slip has my actual email address and how to contact me on eBay, but not the address I have gotten these emails. Does anyone have any advice? I haven't had this happen before and I guess I am more confused about it and wanted to see if anyone with more experience had some advice.
Thanks
