Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

First class option

When listing, any items over about 10 oz is requiring me to choose priority shop. I am choosing Calculated and putting in the ounces ( which should be first class up to 16oz) but Ebay does not even give me the First class option. What am I doing wron...

FexEx SmartPost and PO Boxes (Economy Shipping)

@dtexley3 wrote:I have a question about FedEx SmartPost. A lot of sellers hate it, I've had excellent results with it and I ship porcelain with VERY little issues. However, I can't ship to PO Boxes. Now FedEx SmartPost uses FedEx to ship the item to ...

Need Assistance where items has been stolen

Good Day I would like to know what happens in a case like this, I shipped off items to buyer, buyer recieves goods but items is missing and was filled with other junk, buyer accuses me of been a scammer and requests a full refund I refused and contac...

shipping time

where can i change my shipping and handling timeive looked everywhereebay has me set on same day shipwhich will not happen most of the timethank you all

New Charges Coming for FedEx Smartpost

http://www.dcvelocity.com/articles/201709fedex-to-slap-dimensional-pricing-on-packages-handled-in-concert-with-usps20-/

Sold 7 identical items, but ebay only charged shipping for 1 item..

HelloI had a listing for wet location out door lighting .Listing quantity of 7 and when the items were sold to one buyer, eBay only charged shipping cost of one item to the buyer.Shipping was Medium Priorty box, that might fit two of these items but ...

Ebay USPS shipping discount...How does it work??

Ok, so when I sell an item, Ebay has the invoice with shipping already calculated per my package size & weight. I had an issue recently where a person bought something from me and the shipping calculator showed the buyer a rate of $25 but when he pur...

Resolved! USPS lost my package...now what?

So I sold a 400$ item and packaged it in a medium flat rate box and gave it to ups, because they ship to USPS also. It's been 19 days and the tracking info still only says that a label has been created. I've talked to both the ups store and the post ...

Item Not received - Harvey Floods

Hi! I just need some help please with an item that shows delivered and I did not receive. I am located in an area that received flooding from Harvey and my mail has not been the same since. I have asked the USPS postman three times where the package ...

Purchased insurance and printed a label - label doesn't say "INSURED"

The insurance was technically free because I was below the free insurance minimum. Nowhere on the label does it say that the package was insured, and the only indication that I selected "insured" is on my Paypal receipt, which says I was charged $0.0...

Is there a Ebay CS person on this board that can make some sense of this PLEASE

After following 2 different Ebay Customer Service reps SPECIFIC instructions I am now being punished for following said instructions as a 3rd Customer Service Rep has informed me. He was at least up front and verified that yes I would be punished for...

Shipping to Northern Mariana Islands. Calculating shipment

I have a small shipment (2 ounces) To Saipan of the Northern Mariana Islands, which is a commonwealth of the USA. My product does not allow for international shipping. However, when I try to print out a shipping label, the cost is the same as if I wo...

Buyer wore item several times and now claiming item is falling apart. Wants Refund as Defective

I sold a pair of of name brand (high quality) preowned work boots on 9/7/17 and they were delivered to buyer on 9/11/2017. They were in Excellent condition, showing no signs of wear (frankly I don't think they had ever been worn), and the listing was...

Late shipment rate percentage

HiHow are you?I have 3 shipments that i wasn' table to ship during 24h because of hurricane Irma and they are impacting my shipping rate (was always 100% on time)i contact the buyers about that and they didn't had any problem waiting a few daysBut i ...

Shipment heavily delayed via GSP - any chance of ever receiving?

Dear ebay-users,I've bought a watch in the UK on August 8 and this was shipped to the Netherlands, but I never received it. Ebay considers it lost, but since I really want this watch, I'm curious if I could have another try at the shipment company? D...