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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Not as described or Return?

Bought a queen sized memory foam topper but the seller sent a full size. I contacted the seller (From China, dropship from USA) and we're currently trying to work something out. However, the 30 day mark (Xmas Present) is about 3 days away and I don't...

How do I get a manifest on eBay or PayPal??

HelloI always print labels thru ebay site linked to paypal and go to post office to drop all. They usually tell me to leave any windows at crowded hours and I do over a year already. It's a just like a routine.But, just today, one guy asks me a manie...

Malaysia Seller go International

Dear All, i just start my Ebay international account, i based in Malaysia, how can i get the cheap shipping company / freight forwarder in Malaysia? Any recommendation? I just get the rate from TNT probably this is the cheapest rate for 0.5kg to indi...

I'm kind of offended by this message I got from eBay. Deets inside. Returning items.

In 2017, I have 177 purchases on eBay. 2 transactions out of those 177 have been canceled/returned. I recently bought some boots on eBay, and they are perfect....they just don't fit right. I am probably just going to sell them myself since that's my ...

Resolved! regional boxes

As a seller, I have used priority flat rate boxes, regular boxes, and regular priority boxes. I have never ventured into the regional priority box arena. I received a package in a regional box A. Can I reuse this as a regular priority box, or does it...

Resolved! Reimbursement for shipping?

Hi there. I haven’t used ebay a ton over the years so I’m dealing with my first questionable transaction. I purchased two infrared heating pads and when they arrived, neither of them was the correct size and style I purchased, plus one was not turnin...

Wont accept my USPS tracking number when marking item as shipped

I am returning an item which the seller has accepted the return. I just dropped off the package at the post office and now want to mark it as shipped. When inputting my USPS tracking number it keeps saying its already in the system even though it is ...

Access Denied - Trying to Send Message

I am trying to finish a return. The seller wanted some info for the return. We messaged back and forth a few times and I need to send one more message. But when I send this message I get a page that says this:Access DeniedYou don't have permission to...

Shipping

I'm shipping out my first media package which will be 6 video games, any tips on shipping usps media?

Rude and unreasonable seller?

I purchased a pair of wireless beats headphones as a Christmas gift in early December. Advertised as brand new and in perfect condition. When they were opened today (Christmas) only the left side worked and there were scratches on the metal... they d...

Am I doing it right by waiting to ship?

I had another sale on christmas day for a laptop. It sold and I got payment received almost instantly, I checked my paypal on my phone. Showed I received payment, but didn't see pending balance change like my first sale, thought it was weird. so i wa...

Combining international shipping to Australia Anybody else having a problem?

A buyer in Australia bought two items from me. I'm trying to print out a label for the combined shipping. I get all the way through the process and it shows processing 1 label to print. Then I get a message that the system is unavailble and try later...

Item not delivered , how to open a closed case

I had order a itme on ebay , the seller shipped through DHL , the item showing delivered in ebay and DHL tracking but is not delivered , raised a case in ebay , but accidentally closed , had round of talks and email wtih DHL but they said to take upt...

departure from outward of office exchange

departure from outward of office exchange what does it mean my tracking number is showes this about 3 days

i cant even contact ebay about a problem i have. what can i do?

i have a problem with a order i did. and i want to make contact with ebay about it because my seller is not answering and somehow the item is no longer on ebay. i couldnt get to actually make contact with ebay with their automated questions bull**ble...