01-06-2021 05:51 AM
Hi,
New to eBay!
I did a return with a seller but I was having an issue with my PayPal account, so I checked with the seller and sent the item back via UPS. I sent the seller the tracking but eBay may close my return. Does that mean I won’t get my funds back?
thanks for the help!
01-06-2021 08:25 AM
@britscheu_0 wrote:I did a return with a seller
I checked with the seller and sent the item back via UPS.
I sent the seller the tracking but eBay may close my return. Does that mean I won’t get my funds back?
Even when you pay for your own return shipping @britscheu_0 your seller is required to refund within 2 business days after the return is delivered.
But apparently in an effort to thwart scammers, eBay won't allow you add your own tracking number for the return now. Instead, send a private message with your name, email, and zip code to eBay on Facebook and
1. Give eBay your tracking number, then
2. Ask eBay to escalate your return request.