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Question about return

Hi,

New to eBay!

 

I did a return with a seller but I was having an issue with my PayPal account, so I checked with the seller and sent the item back via UPS. I sent the seller the tracking but eBay may close my return.  Does that mean I won’t get my funds back?

 

thanks for the help!

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Question about return


@britscheu_0 wrote:

I did a return with a seller

I checked with the seller and sent the item back via UPS.

 

I sent the seller the tracking but eBay may close my return.  Does that mean I won’t get my funds back?


Even when you pay for your own return shipping @britscheu_0 your seller is required to refund within 2 business days after the return is delivered.

 

But apparently in an effort to thwart scammers, eBay won't allow you add your own tracking number for the return now. Instead, send a private message with your name, email, and zip code to eBay on Facebook and

 

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1. Give eBay your tracking number, then

2. Ask eBay to escalate your return request.

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