10-01-2023 01:17 PM
I’ve been having QR codes scanned @ USPS and they print the label, for months. Today, at the kiosk, the code is INVALID! I am leaving town in the morning, and need to resolve this issue, to mail merchandise to the buyer. I’ve seen many other posts but NO resolution! I don’t have a printer. Thanks for any help you can provide!
10-01-2023 03:24 PM
Void the label and try again.
10-30-2023 01:34 PM
When u void the label do they refund you for that label? Having same issue.
10-30-2023 01:37 PM
10-30-2023 01:41 PM
@brewbe-41 wrote:When u void the label do they refund you for that label? Having same issue.
As long as no scans registered then USPS will consider the label unused and the void will go through.
To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.
To void a USPS shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.
To anybody that finds it helpful:
Stamps.com just released a QR code option through their new app. That's a good backup for when eBay QR codes fail.
You can open a stamps.com account with a free trial, then call their customer service and ask to be switched over to the free eBay account (less bells and whistles, but no monthly fee).