QR Code not showing up via email.
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‎01-31-2024 03:09 PM
hello,
i had no problems before today with getting the ship label QR Code to my email address so that i can print the actual label at the post office.
But today, i printed the label (QR Code), which i should receive to my email but nothing came.
Is anyone else having this issue?
thank you
QR Code not showing up via email.
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‎01-31-2024 03:17 PM
This is a known issue @jbplus316 from the past couple of days. You can access the QR code through the reprint function.
To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.
QR Code not showing up via email.
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‎01-31-2024 03:22 PM
Yes, the same thing happened with two of mine. I am not receiving the email with the QR code. It's been working fine until today.
QR Code not showing up via email.
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‎01-31-2024 03:22 PM
Yes. Second day in a row. Never had a problem in the past.
QR Code not showing up via email.
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‎02-01-2024 02:55 AM
experiencing the same here but no resolve yet
QR Code not showing up via email.
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‎02-01-2024 05:47 AM
Yes, also experiencing this as of yesterday. It's not good enough to suggest going to print the codes because I'm doing just that, but I have over a dozen labels and only a normal printer, so I have to manually cut and stick them all, it's extremely time consuming! That's why we use QR codes!!!
QR Code not showing up via email.
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‎02-01-2024 06:07 AM
Same here, its ruining my shipping routine . Not sure what is going on
QR Code not showing up via email.
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‎02-01-2024 12:52 PM
An update was posted here by devon@ebay saying the issue has been resolved.
https://community.ebay.com/t5/Shipping/Did-NOT-receive-QR-code/m-p/34264612#M469199
