Problem with purchasing shipping label

[derbystatemarket]

I have been attempting to purchase a shipping label (USPS 1st Class), but when I press "purchase", nothing happens. While awaiting a call back from eBay, thought I'd check with the community. I use managed payments. Tried to purchase through both PayPal and pending funds in managed payments, but neither worked.  When there was an issue in the past, I would just go to PayPal and print the label. However, with managed payments that is not a fix. Also tried using a different browser. Seems like an eBay technical issue, but didn't see any discussion about it. Thank for any help!

[unclepauliscoins · Accepted solution]

Hi, Sometimes that happens to me, those new labels have a bunch of glitches. I try to log out and back in and see if it will let you. I see you use managed payments so I am not sure I still use paypal so I go to paypal and print the label. I need to know how to add USPS insurance to these new labels, it does not offer any insurance now. The post office has lost 4 packages this month already. I had to refund buyers. I want to insure my packages now and can't buy on ebays labels insurance.

[grasscarp]

Sometimes this happens!! You can go to your shipping labels page and do a "reprint label " if you see the sale there.

If it is not there, wait a few minutes and try to purchase another label. This seems to work for me.

[derbystatemarket]

Thanks for the advice! I did get a call back from eBay support. They didn't know why this was happening, so they referred the problem to their tech department. Anyway, I ended up going through Google Chrome to get it done.  It printed small though...about half the normal size. At least it is done! 

[vanman1029]

Since this new wonderful print label page has appeared, I have been having problems printing labels too. On a whim, I unplug my printer, wait a few minutes and plug it back in. So far, no problems.

[colossusintl]

This is the second time in a few days I am having problems. First time was an APO address, second time today was through Ebay GSP. So out of 20´+ packages, the two with problems are with final destination outside the US. Coincidence? I only get this error:
Something went wrong and we were not able to generate the label.

Logging out, waiting etc doesn't work. I can do other labels fine, when I go back to this, same issue.

Maybe something to do with missing country of manufacture or similar? At least state that and give me an option to correct.