cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem printing labels in bulk for USPS scan report

This is the second day I am having problems when I try to print labels in bulk for USPS so I can get a scan report. When I try select all my items and click print shipping labels or invoices, it comes to the page stating 

 

It’s not you. It’s us.

Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.

 
I search the community boards to see if anyone else is having this issue with no luck so I am thinking it isn't ebay, but it's me..........
Any help is appreciated!
 
Message 1 of 7
latest reply
6 REPLIES 6

Re: Problem printing labels in bulk for USPS scan report

Have you tried printing a fewer labels at a time?

 

A while ago I ran into that same issue and found that by printing 6 or 8 labels at a time it worked as normal.  I just wait to print my scan form until after I print the last set of labels for the day.

Message 2 of 7
latest reply

Re: Problem printing labels in bulk for USPS scan report

If you are on a desktop computer have you cleared your history / cookies lately?

Message 3 of 7
latest reply

Re: Problem printing labels in bulk for USPS scan report

Thank you for the reply. It won't even allow me to get past the print labels or invoices when I select multiple items. I have to print individual labels and USPS won't scan each one in if over 5 without the report so they get labeled as late shipments since they won't scan them.  Last 2 days have been slow so I'm okay but would like to see what the problem is.

Message 4 of 7
latest reply

Re: Problem printing labels in bulk for USPS scan report

Yes, I am on a desktop computer. When it did it again today, I tried clearing cookies but it didn't make a difference. Still comes up with the message.

Message 5 of 7
latest reply

Re: Problem printing labels in bulk for USPS scan report

I thought to change and try to do it from my laptop and the same message came up.  Does anyone have this issue? I didn't change anything from 2 days ago when it was working so I thought it was an ebay issue.  Any suggestions on what I can try?  

Message 6 of 7
latest reply

Re: Problem printing labels in bulk for USPS scan report

I figured out a work around to the link. If I go to shipping labels page, there is a box with the new link:

 

Have more orders awaiting shipment?  

Print shipping labels in one go with the new bulk shipping tool. 

 

The broken link may have something to do with third-party authorizations but I don't know which to select or understand what these mean.....

 

You have authorized the following third party applications to perform certain actions on eBay on your behalf.

 

eBay Bulk Listing Management (created Aug-29-19)                 Revoke this authorization

eBay Asynchronous Bulk Relist (created Dec-30-19)                Revoke this authorization

eBay Business Policies Management 2 (created Feb-21-20)  Revoke this authorization

ebay (created Jun-15-20)                                                                      Revoke this authorization

eBay Inc (created Dec-26-20)                                                             Revoke this authorization

eBay , Inc. (created Jan-25-21)                                                             Revoke this authorization

eBay Marketplace (created Feb-12-21)                                              Revoke this authorization

Lithium Technologies, Inc (created Feb-13-21)                               Revoke this authorization

 

Does anyone know what they mean? 

 

Message 7 of 7
latest reply