05-18-2019 08:38 AM
Hi, I purchased an item from a large volume seller, and I received the wrong version for it, I filed a return for refund and sent the item back in the exact same "express pak" mailer I received the item in. Tracking showed it was delivered and signed for by agent 2 days ago, but now it has shown back up at my home with a sticker saying "Priority applies, postage due"
What do I do now? Thank you
05-18-2019 09:24 AM
to add extra info, it weighs 14.8 ounces so I'm not sure why the return to sender label states that priority applies for a first class return label
05-18-2019 09:41 AM - edited 05-18-2019 09:43 AM
@snowvsakura wrote:Hi, I purchased an item from a large volume seller, and I received the wrong version for it, I filed a return for refund and sent the item back in the exact same "express pak" mailer I received the item in. Tracking showed it was delivered and signed for by agent 2 days ago, but now it has shown back up at my home with a sticker saying "Priority applies, postage due"
What do I do now? Thank you
If tracking indeed shows delivered to the original seller's address (zip code), then call eBay and get the return closed in your favor.
After getting your refund, i would suggest you remove the note from the USPS and drop it back in a USPS mailbox ... maybe it gets there on a second chance.
05-18-2019 10:23 AM
I actually went by the post office and they told me that the sticker isn't something they put on packages, and that they don't put "priority applies" in black sharpie. Just the amount owed due to the difference in postage.
So I'm even more confused now
05-18-2019 10:41 AM
@snowvsakura wrote:I actually went by the post office and they told me that the sticker isn't something they put on packages, and that they don't put "priority applies" in black sharpie. Just the amount owed due to the difference in postage.
So I'm even more confused now
Maybe the seller accidentally dropped it back in the mail after receiving it.
05-18-2019 01:41 PM
My guess is that it is a seller playing games. Call eBay and ask them to close in your favor.