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Please help on a return

Hi, I purchased an item from a large volume seller, and I received the wrong version for it, I filed a return for refund and sent the item back in the exact same "express pak" mailer I received the item in. Tracking showed it was delivered and signed for by agent 2 days ago, but now it has shown back up at my home with a sticker saying "Priority applies, postage due"

 

What do I do now? Thank you

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Please help on a return

to add extra info, it weighs 14.8 ounces so I'm not sure why the return to sender label states that priority applies for a first class return label

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Please help on a return


@snowvsakura wrote:

Hi, I purchased an item from a large volume seller, and I received the wrong version for it, I filed a return for refund and sent the item back in the exact same "express pak" mailer I received the item in. Tracking showed it was delivered and signed for by agent 2 days ago, but now it has shown back up at my home with a sticker saying "Priority applies, postage due"

 

What do I do now? Thank you


If tracking indeed shows delivered to the original seller's address (zip code), then call eBay and get the return closed in your favor.

 

After getting your refund, i would suggest you remove the note from the USPS and drop it back in a USPS mailbox ... maybe it gets there on a second chance.

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Please help on a return

I actually went by the post office and they told me that the sticker isn't something they put on packages, and that they don't put "priority applies" in black sharpie. Just the amount owed due to the difference in postage. 

 

So I'm even more confused now

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Please help on a return


@snowvsakura wrote:

I actually went by the post office and they told me that the sticker isn't something they put on packages, and that they don't put "priority applies" in black sharpie. Just the amount owed due to the difference in postage. 

 

So I'm even more confused now


Maybe the seller accidentally dropped it back in the mail after receiving it.

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Please help on a return

My guess is that it is a seller playing games.  Call eBay and ask them to close in your favor.

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