eBay

doncole98 · ‎07-31-2018

When Signature Required is used on a delivery to a residential location where no one is home during the day the package will not be delivered. The seller is paying an extra $4.50 to ensure that the package is not delivered. Just beacuse an extra option is offered does not mean it will do any good. I have received hundreds of packages over many years except for when a signature is required.

On the other hand, Delivery Confirmation is all that is needed to cover the seller and to show that the item was shipped and delivered.

I needed to say that and hope you all understand. Thanks.

doncole98 · ‎08-05-2018

Thanks, I've always liked the second choice best delivery confirmation clean and simple.

And let's not slow these carriers down with unnecessary duties.

"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"

mam98031 · ‎08-05-2018

@dadsfloridatreasure

As others have explained, Ebay did NOT rule against you on these INRs. You are and have been protected by Seller Protection on these types of matters.

If you read the very first word in the Ebay response in your first pic, it says "We're". That means Ebay has refunded, not from your funds and you certainly should have been able to tell that as the money wasn't removed from your account. Further they tell you it won't count against you plus under Final Decision it says you were NOT found out fault.

I think when you got the message, you just saw red from anger and didn't read it close enough to know what actaully transpired. You assumed you knew because you were mad.

And clearly you are still angry about it. But you need to relax. You are fine. Ebay sometimes does refund buyers of small dollar value claims out of their own pockets.

This is the ONLY type of case that sellers can with convidence say that Ebay will take care of you and protect you if you have online tracking proof of delivery.

Good luck and I hope you feel better now, because you should.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

doncole98 · ‎08-06-2018

Thanks, I read your story very carefully and I'd like to make a couple of comments about it.

First of all, I didn't think that Signatute Required could be addressed to a PO Box. How would a PO Box sign for the package?

It seems that the post office was forced to find someone to sign for it, hence they found the mail room guy to do it.

However had Signature Required not been used, and Delivery Confirmation been used instead, the post office would have simply placed the package into your PO Box and marked it delivered. Thereby avoiding the mystery and confusion experiened here.

Therefore I say Delivery Confirmation still rules and Signature Required, uh, doesn't.

readabouthorses · ‎08-06-2018

@doncole98 wrote:
Thanks, I read your story very carefully and I'd like to make a couple of comments about it.
First of all, I didn't think that Signatute Required could be addressed to a PO Box. How would a PO Box sign for the package?
It seems that the post office was forced to find someone to sign for it, hence they found the mail room guy to do it.
However had Signature Required not been used, and Delivery Confirmation been used instead, the post office would have simply placed the package into your PO Box and marked it delivered. Thereby avoiding the mystery and confusion experiened here.
Therefore I say Delivery Confirmation still rules and Signature Required, uh, doesn't.

I don't know how your PO works for PO Box deliveries but the little rural PO I used would hold any package that had Signature Confirmation. It was placed on the shelf behind the counter with a note put in my PO Box. I had to take the note to the counter and sign for the package. Even if it was a little package and would have fit into the PO Box they did not put it in there if it had Signature required.

nobody*s_perfect · ‎08-06-2018

@doncole98 wrote:
... I didn't think that Signatute Required could be addressed to a PO Box. How would a PO Box sign for the package?...

There would be a pickup slip put into the PO Box, just as if the carrer had tried to deliver it at a house where nobody was home. Then when the buyer picks up their mail from their PO Box, they will take the pickup slip to the coutner, jsut as if it had been left at a home mailbox.

nobody*s_perfect · ‎08-06-2018

@smabrouk wrote: ... I received a call from someone at my place of work asking if I was the person who had a particular Post Office Box number at my Post Office...
... What bothers me to this day is that he had been allowed to sign for my package! He signed his name — he did not attempt to sign my name. He should not have been given my package or allowed to sign for my package. .

USPS Signature Confirmation is not specific to an individual -- there is another, more expensive, service through which the sender can require that only the addressee can sign for the package, and ID is required. But for regular Sig Conf, anybody at the address can sign for it.

The problem with your pen set is a basic misdelivery -- it was included with the company packages instead of the pickup slip being put in your PO Box. You are very fortunate that it was picked up by somebody you know who was relatively honest.

doncole98 · ‎08-09-2018

USPS Signature Confirmation is not specific to an individual -- there is another, more expensive, service through which the sender can require that only the addressee can sign for the package, and ID is required. But for regular Sig Conf, anybody at the address can sign for it.

Good point! And I think we can also say that having the USPS letter carrier certify that they delivered it with the use of Delivery Confirmation would be even more reliable than just having any anonymous person at the address sign for it with Signature Confirmation. Pick Delivery Confirmation! Thanks.

mountainmommie · ‎08-09-2018

DC might be sufficient on many things a seller offers, but sometimes your gut tells you to stick an SC requirement in the listing just because ...

and with the numbers of bids/bid retractions said items sometimes have, a seller would not be wrong to go with the gut. 20+ years of eBay teaches you some things ... because eBay requires X does not mean you do not need to CYA for Y.

'Ya know?

missjen831 · ‎08-09-2018

@mountainmommie wrote:
DC might be sufficient on many things a seller offers, but sometimes your gut tells you to stick an SC requirement in the listing just because ...

and with the numbers of bids/bid retractions said items sometimes have, a seller would not be wrong to go with the gut. 20+ years of eBay teaches you some things ... because eBay requires X does not mean you do not need to CYA for Y.

'Ya know?

But as far as eBay and PP go, SC only covers your butt in one situation and that’s on transactions $750 or above. Below $750 and it does not provide you an ounce of extra protection here. So you aren’t really covering your butt.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

doncole98 · ‎08-11-2018

Oh, I put that ID avatar on there years ago when I signed up with ebay without ever thinking it mattered. It's now been updated to reflect my current status. Thanks.

doncole98 · ‎08-11-2018

Well that's your opinion.
Those videos never show any of the packages that are not stolen. They never show the recipient opening their door and bending down to pick up their package from their doorstep. That would be just too common to see. The videos never show that recipient coming home, picking up their package from their doorstep and entering their home with it. This is what happens to me with every delivery.

The bad advise would be to say, 'Please use SG to ensure that I do not receive my package.' Thanks.

doncole98 · ‎08-11-2018

Here's something about Signature Confirmation that I have found to be surprising. Perhaps you will find it surprising too. This happens with UPS.

As a UPS My Choice Member, the recipient can go online, and sign for the package that they will receive BEFORE they actually receive it! What's that about? Does that sound ethical? How valuable does that make SG? Thanks.

doncole98 · ‎08-11-2018

And what about feedback?

How happy would the intended recipient be not to receive the package that they went to the trouble of ordering, has been waiting for, and did not receive due to SG?
Personally I do not leave negative feedback for personal reasons, but not receiving that package would cause grief. Oh apologies can be offered profusely, but that wouldn't change the facts. How would you feel about being the source of grief and the possibility of it affecting feedback?