Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Labels

Does anyone else have an issue with the new shipping labels forcing you to measure every package even though you know it's under the 84" for priority. There is also no option for 1/4" 1/2" etc. Forced to go up to next inch which in some cases takes y...

fraudulent seller

I've been an Ebay buyer for 5byears without many problems. This month I've had 3 fraudulent purchases. Item paid, shipping label created. Fake tracking number. USPS has no information for tracking and nownEvay says to get return I need to return the ...

Item delivered to the wrong address but same zipcode

Hi, I'm a buyer and I purchased an item and it was delivered to the wrong address but the same zip code. I called the carrier, which is UPS and they stated it was not under the address I provided them and that my options were to send the package to t...

DIM WEIGHT

This new DIM weight is going to kill many businesses and send people right back to brick and mortar stores! Many items I am selling will not even be worth it to list because the shipping will be way out of line with the item they are buying. And then...

Does buyer have to pay for shipping both ways on cancelled order ?

I ordered an item, then noticed the shipping time was too long, so cancelled using ebay messaging (as instructed by ebay) about 10 minutes later.The next day I got a message saying "item dispatched". I asked for a refund, but the seller says they won...

NEW USPS shipping rules We is DEAD

What do everyone think of the the USPS dimensional shipping charges coming up???????? June 23 Now a light object like say tennis racket measuring 28x12x3 in plastic with bubble wrap instead of paying for the 12-14oz now postage will be 28x12x3=1008 /...

Seller won't refund

Hi,I buy iPhone, but after 2 weeks of using, battery is KO.Seller say, that I should send iPhone back (return item) and he send me refund.After 10 days, seller don't send my refund and don't reply to my question.Please help

Ebay shipping fees problem on Paypal site

There is a problem with the Ebay shipping fees being deducted from a linked bank account in paypal, instead of from the Paypal balance, even tho the process is set up correctly in the shipper's account in both Ebay and Paypal. This afternoon, after c...

Seller wants me to report issue to Carrier? Help!

I purchased a booster box (cards) and recently received the item from my front office. The package was soaked in water, torn open, revealing the item that was damaged as a result. (Water creases, dents in the box, ect) I opened a return request for a...

Resolved! Seller won't accept return after package and item arrived damage.

Shipping cost

Shipping costs are killing my Ebay business!When I offer a new item on auction for $9.99 and then indicate weight and size - the shipping is more than $9.99!Even on small items, size and weight, shipping is expensive.We all know there is NO FREE SHIP...

Refund for no delivery, then item received. Customer is willing to pay. How?

I refunded an order for non delivery. Of course the next day it arrives. Buyer wants to pay it back. I don't know how to do it? Any suggestions? Thanks.

void an ebay shipping label

I tried to create an ebay shipping label and was giving me the "error" message, so I tried creating again but was still giving me the same message. I checked my paypal and saw that I am getting charged for those times that I tried creating the ebay s...

Resolved! What can I do if buyer claims item sold is defective?

I've never had this problem before, but an item I recently sold is claimed as not working. It was packaged perfectly and worked before being sent. The eBay policy seems to indicate that I must accept the return and pay for return shipping? This is a ...

Shipping times?

I got a Question, I bought an item ..Listing says Standard Shipping (FedEx Ground or FedEx Home Delivery®) 1-5 business day. and a handling time of 3 days... Shipping from Tyler Texas to Hitchcock Texas about 4 hours away. Its been 8 days and still n...