Phone number on Fedex labels

[jaysmusthaves52]

My telephone number is printing on any Fedex label that I create thru Ebay.  Does anyone know how to prevent this?  I've been blacking it out but would like to stop it from happening at all.

[richard1rst · Accepted solution]

I am guessing that you do not want the buyer to see your phone number. Understandable.

But the number is there is case FedEx has a problem with the delivery so they can call you and try to work it out. For example, a buyer in an apartment number who did not put down heir apartment number. Before they return it you have a chance to fix it.

Now, in all fairness, I can only remember ONE time when FedEx called me with a problem. So essentially it is a solution in search of a problem.

Put the buyer's phone number down in place of your own. You can find the buyer's number by opening the sales ticket with the details of the sale (not the label page).

[kensgiftshop]

Last I heard, FedEx requires a phone number.

[jaysmusthaves52]

Thanks for the suggestion to put the buyer's number in place of mine, I'll give that a go.

[dtexley3]

FedEx requires the senders phone number to appear on the label.  If that's a problem you need to decide if it's worth it to ship FedEx.  Putting the buyers phone number isn't compliant with the FedEx rules.

[kensgiftshop]

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@jaysmusthaves52 wrote:

Thanks for the suggestion to put the buyer's number in place of mine, I'll give that a go.

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You can also get one of those Google numbers to use.

[atikovi]

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@richard1rst wrote:

I am guessing that you do not want the buyer to see your phone number. Understandable.

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Why?