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Past estimated delivery and seller shipped via different method

This was not a big purchase but I ordered the product on 1/20 and paid for priority shipping. The seller instead shipped first class mail. The estimated delivery was for Tuesday, 1/29. However, the seller did not ship until 1/29 (9 days handling time) the new estimated delivery was for Thursday 1/31. I still don't have the product. What do I do? The seller also is from the same city as me and I don't see why  a small product should take 2+ weeks to get to me.

Message 1 of 12
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11 REPLIES 11

Past estimated delivery and seller shipped via different method

File an Item Not Received complaint with eBay. 

Message 2 of 12
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Past estimated delivery and seller shipped via different method

Handling time would have actually been 5 days since it would only be business days.  

 

Is there a tracking number showing It’s moving ?

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 3 of 12
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Past estimated delivery and seller shipped via different method

It is stuck in transit. If I don't get it by Monday I will contact the seller then open a case.

Message 4 of 12
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Past estimated delivery and seller shipped via different method

If you go to the tracking, you can sign up for emailed updates. Many times that will shake it loose.

Message 5 of 12
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Past estimated delivery and seller shipped via different method

How does it shake it loose?

Message 6 of 12
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Past estimated delivery and seller shipped via different method

How does it shake it loose?

That is a mystery but it seems to work a majority of the time.

Perhaps it is a way to get the attention of the USPS.  It shows that someone is now seriously interested in the package.   So a person goes looking for it, finds it, and gets it moving again. 

I have done it myself with a package stuck in one place for several days. 

Message 7 of 12
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Past estimated delivery and seller shipped via different method

The USPS delivers over 1.3 million packages every day.

 

How are they going to find the one that you want?

Message 8 of 12
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Past estimated delivery and seller shipped via different method


@sam9876 wrote:

How does it shake it loose?


Never ask a magician how he does the trick.

 

I don't know why it works but it has every time I've done it, which sadly has been more than a few times.

Message 9 of 12
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Past estimated delivery and seller shipped via different method

Have you ever heard of Occam's razor?

Message 10 of 12
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Past estimated delivery and seller shipped via different method

I have used that option several times.  I enter my email address as well as the buyer's email address (so they know I am doing what I can to locate their item), and the package turns up eventually.  It even worked for me in Australia!

disneyshopper
Volunteer Community Member

Message 11 of 12
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Past estimated delivery and seller shipped via different method

I had a package stuck for over a week and a half, I called the local USPS customer service and it was moving again within 24 hours. Calling and inquiring about a stuck package does help.

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