Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

No return policy was stated in the listing, but the buyer requested return

Hi, I sold a sweater, and no return policy was stated in the listing. I also mentioned there is a tiny hole on the back and provided the specific picture indicating where the tiny hole is. But the buyer opened a return request saying the item is defe...

Resolved! Shipping cost

I listed and sold a set of 8 tumblers. I listed the correct weight of the box including shipping material, Priority mail, etc. in the listing. I buyer paid 22.00 shipping. Using the new eBay labeling/printing system page, the cost for the shipment wa...

Resolved! Help! I need to return item number 183763682292

Seller is no longer registered how do I contact the seller? I need a refund because this is what it says we removed this listing from the site. For more information and next steps go to messages. For information about delivery, view your order detail...

How do I charge s&h to Canada?

I sell miniature paintings. Shipping is free within the US. I'd like to ship to Cananda with a fixed rate, but can't figure out how to do this using the advanced listing tool. Is this even possible? And can anyone help me thru this?

Global Shipping Program and Pitney Bowes Tracking is a joke

When is eBay UK going to get real time package tracking for items in the Global Shipping Program? When I order stuff from eBay Uk and PB has anything to do with the shipping there is no updates on location of items sometimes for days. In 2019 there i...

I am freaking out big time!

You may check my purchases and see I bought a camera equipment package for almost $900 with $50 Priority Mail shipping. The package was due 4/2. On 4/5 it has not been received. The tracking number states UNKNOWN DATE OF DELIVERY. I am a photographer...

Where do the suggestions come from?

Using the 'new' shipping label format.... Where/how does eBay come up with the shipping suggestions?Why am I asking? I sell collectible postcards and magazine ads. Today, when I shipped a customer order for a magazine ad, eBay suggested "first class ...

Get ready for more charges/loss $$ on returns No PayPal fees refunded

OK Peoples here is for all you sellers so liking the new return rules. Well now they will cost More $$$. PayPals new rule is you wont get ANY PART of your fees back on returns. NOT the 30 cent NOR the 2.9% NOTHING will be returned. I am so glad I am ...

Shipping

So i won a few items on the bidding and they all say FREE SHIPPING then when i went to pay for the items i asked if i could pay for them seperatly cuz i use different cards to plez seperate them being grouped together as 1 bill. Then next time i look...

Beware USPS Insurance Depreciation

Beware shipping anything of value through the USPS, even if you have purchased adequate insurance. I shipped an item which I purchased in 2006 for $2,469.00. I shipped it in June 2016 and purchased insurnace on it for $1500. It was damaged during shi...

got cheated as seller and ebay closed the case in buyer´s favor..

Hello community I really need your help, i have been selling a lot of things on eBay for many years without any problems in Germany and Europe, but now i made an unbelievable experience with an buyer and the eBay customer protection. Here is the hist...

shipping

Hello. I ordered a computer CPU on March 15 2019 from Australia and I've been waiting a long time. I wonder if this is normal, because it has been a bit over half a month now, and the seller has not replied to any of my messages and has not shipped i...

I sent an item to a buyer and they say they got an empty package What do I do?

I sold a New Nintendo 3DS XL to a buyer back in March, but I got a refund request from them yesterday saying that there was no 3DS inside their package. I didn't mean for that to happen, I doublechecked that the item was secured. I wanted to make sur...

Resolved! My buyer selected a UPS service but I only use USPS. Can they just change the carrier on me like tht

I went to print a label for a sale I just made today. I could swear I put USPS on the listing because it is the only shipping carrier I ever use. But the top of the Print Your Shipping Label says, "Your buyer selected a UPS service which isn't availa...

shipping time evaluation on feedback

I sell from the East coast. I ship the day after an item sells. My lowest feedback rating of 4.8 is for shipping time because the postal service takes a long time to get the package where it needs to go. I feel the Feedback rating for shipping time i...