06-15-2020 05:32 AM
Question, I sold 6 orders to one person, when I try to select one of the items for a shipping label there is a padlock symbol in front of each line? what does this mean? and why can't I select the item I want to print the shipping label for that item? There are 46 items in the 6 orders so I need to ship in at least 6 boxes and some orders will take at least 2 boxes.
bubbba
06-15-2020 05:53 AM
Padlock symbol? Hover your mouse over that symbol. Does it say "Fixed price" ?
When I go to my Active Listings, under FORMAT, I see what looks like a padlock, but it is actual a "price tag" with a $ on it.
06-15-2020 06:29 AM
06-15-2020 06:57 AM - edited 06-15-2020 06:58 AM
I've not encountered that symbol, but my guess would be that eBay is combining the shipping as a "convenience" and thus not allowing you to do individual labels.
I wonder ... rather than picking a single item, will it allow you to select the multiple items that you want to package together?
If not, then you'll probably need to create multiple labels for the lot ... I think I recall, however, that eBay only allows a limited number of labels per item and 6 is probably too many (way back in the dusty areas of my brain, I think I recall that the max number of labels you can purchase is 5).
06-15-2020 07:01 AM
06-15-2020 10:16 AM
@bubbapeaandme8178 wrote:
There are 6 different orders, all glassware that would weigh about 60 pounds put in the same box the size of a refrigerator, Glass breaks, the limitations that you suggest would not work as some of the 6 orders will take a least 2 boxes? I'll contact ebay as this is getting no where. bubba
I wasn't suggesting that you ship it all in one container ... I was assuming that the eBay software is trying to have you ship it all in one order, and I was proposing a way to circumvent the eBay software so that you can get your labels printed properly.