Package not moving

[mikeyareyouokay]

I bought a package a week ago but it's stuck on 'tracking number provided', should I worry about it? I'm afraid the package is lost, or is it just not being scanned? 

[lisa5768 · Accepted solution]

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@mikeyareyouokay wrote:

I bought a package a week ago but it's stuck on 'tracking number provided', should I worry about it? I'm afraid the package is lost, or is it just not being scanned? 

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or is it just not being scanned?  This is the most likely thing. USPS is still a mess in some locations and things are moving but not being scanned. Had an item go from "in USPS possession" to "delivered" 3 weeks later with nothing in between.

[mikeyareyouokay]

I hope that's it 

[simba6]

You can also try a call the the 800 number on the USPS web site. They can pull up a lot more info than what is on line. I have had packages get "unstuck"  with them before.  

[mikeyareyouokay]

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@simba6 wrote:

You can also try a call the the 800 number on the USPS web site. They can pull up a lot more info than what is on line. I have had packages get "unstuck"  with them before.  

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How would I do that exactly 

[gpsworld1]

"How would I do that exactly"

You call the 800 number 🙂

You can also send a request via their website. I was able to get a package 'unstuck' by putting in a case via the tracking #.

https://usps.force.com/emailus/s/